QUOTE(emino @ Dec 30 2010, 12:31 PM)
Today I call Nokia Care, because they supposed to call me yesterday, but of course, they dint.
So I ask about my N8. They said they identified the problem and its my motherboard. They say it will take around 2/3 weeks for new mobo to arrive.
Then I throw a tantrum, marah-marah sikit.
After that I said I rather have the phone with me for the whole duration then letting it sits there collecting dust while waiting for my new mobo to arrive. So I ask them to prepare my phone, I'll come collect the phone and to call me when the new mobo arrived.
I arrived at Nokia Care, baru je amik nombor, when they call me and said my phone dah siap. WTF?!! Tadi kata kene tunggu mobo baru?
Bila giliran I sampai, I tanya dia. Dia cakap diorang tak perasan new mobo has arrived.
. Thats their official excuse anyway. I think the REAL excuse is that the new mobo has arrived, but they want to take their sweet time assembling all the phones rather than doing it instantly. Maybe repair one, then teh tarik, then repair another, then mee goreng etc etc etc.
So in conclusion, I guess my persistence paid off. I got my phone back with new mobo in just 3 working days. 5 if you count sabtu and ahad.
+9999 for you So I ask about my N8. They said they identified the problem and its my motherboard. They say it will take around 2/3 weeks for new mobo to arrive.
Then I throw a tantrum, marah-marah sikit.
After that I said I rather have the phone with me for the whole duration then letting it sits there collecting dust while waiting for my new mobo to arrive. So I ask them to prepare my phone, I'll come collect the phone and to call me when the new mobo arrived.
I arrived at Nokia Care, baru je amik nombor, when they call me and said my phone dah siap. WTF?!! Tadi kata kene tunggu mobo baru?
Bila giliran I sampai, I tanya dia. Dia cakap diorang tak perasan new mobo has arrived.
So in conclusion, I guess my persistence paid off. I got my phone back with new mobo in just 3 working days. 5 if you count sabtu and ahad.
Dec 30 2010, 12:40 PM

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