received a letter from hsbc to advise that the bank agreed to waive 50% of the disputed amount. As an alternative you can seek assistance from Financial Mediation Bureau or Consumer Claims Tribunal

FINANCIAL MEDIATION BUREAU
Tingkat 25, Blok Utama
Dataran Kewangan
Darul Takaful
No 4, Jalan Sultan Sulaiman
50000 Kuala Lumpur
Tel: 03-2272 2811

CONSUMER CLAIMS TRIBUNAL
16th Floor, Putra Place
100, Jalan Putra
50632 Kuala Lumpur
Tel: 03- 4042 4181
Fax: 03- 4042 4259