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 STOLEN CARD DISPUTE TRANSACTION

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chianpy
post Dec 22 2010, 01:16 PM

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How about cases that it's not stolen/lost card? You are still holding the credit card but your confidential credit card information has been stolen maybe thru unsecured website, etc. Then many of your credit card's transactions are made without your accord/knowledge. You will only know your creditcard has been misuse by others when you receive the following statement. What is the liability we have to bear? Anyone please help to enlighten. TQ
chianpy
post Dec 22 2010, 02:31 PM

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QUOTE(chemistry @ Dec 22 2010, 01:34 PM)
That is solely your responsibility. Cardmembers must always go to the official website. Do not click any link in the email.

However, if, let say TM Online was hacked to steal cc information while the user is making payment, I really have no idea with it.
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How about your cc info was steal by waitress or info leakage from bank staff ? Any dispute ?
chianpy
post Dec 22 2010, 05:09 PM

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QUOTE(chemistry @ Dec 22 2010, 04:46 PM)
You may need to seek help from Member of Parliament, ADUN, or Michael Chong.
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Great idea! lets blow it 'big'. Ally80, please DO NOT compromise and submit to the bank demand.

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