The shaping? Don't know what product they're using, but generally you can work on the outgoing or incoming sides of the traffic. For traffic towards the subscriber, queue and release outgoing traffic at the desired speed. For incoming traffic from the internet, drop traffic that exceed the desired speed or queue limit.

Yeah it's wasteful considering that the data was already transported all the way, but it's a consequence of IP's best-effort, packet-switched design.

I still say we do not need to go into such details. Manage the hoggers and the bandwidth first without having to make any changes to everyone else. If that solves things, then nobody needs to pay more etc. Hoggers won't be happy though, but as I have said in a previous post, they are not going to be happy one way or another whichever method. Except if everything stays absolutely as it is,  which I do not think its going to.

So again I think go deal with the highest hoggers first and contain them. Leave the rest of users alone.

Hi all,

I am one of the attendee of the briefing and feedback session and I would like to make clear of a few points:

1) I do not work for TM, nor having any relationship with them. I am a normal home user of their 4mbps and I am experiencing issues with the connection sometimes as well.

2) The presentation slides doesn't meant to be released to the public. What I meant is that they did not actually passing the presentation slides to us for publishing purpose. Those shots were snapped by arsyan.com and hence the lower quality.

3) Arsyan.com actually has some confused/incorrect contents in his post, I think the list is the raw notes that he type in during the session.

4) I have talked to a few key persons, especially those on the technical sides, and they do admit Streamyx is going to the wrong direction, hence they have been carefully planned for the UniFi, and please be reminded that UniFi is still a very young service.

5) I don't know how those VPN user utilizing the bandwidth, but I believe part of them are using them for full downloading purpose which using a lot of international bandwidth. Besides downloading, actually some users are downloading those geo-content (for example Hulu) which is only available in US, but they subscribed it and pretending their IP is from US, which seriously hogging all the international bandwidth, which by right doesn't meant to be bear by TM since the service isn't available in Malaysia.

6) Their main concern is all about international bandwidth, and they will deal with those hogger. Local bandwidth most likely will not be disturbed, and in my personal opinion, FUP is a good thing to ensure everyone getting the fairest speed and capacity.

7) I read most, if not all of the comments here, and I do not understand some of them. There is currently no information on how is the volume-based pricing (VB) will look like, so why bother discussing it and make yourself angry? Contention Ratio (CR) is now currently turned off for their traffic analysis but for sure it will be revised for the best interest of their user. Fair Usage Policy (FUP) will be looked into and will inform customer if they are going to implement it, but I can see they are actually quite favour in VB mode.

8) No, there are none of us actually ask them to turn on the cap or whatsoever, so if you experiencing slow connection, it has nothing to do with this meeting. 

9) When you guys say country A has very very fast internet connection, do you actually think about what's the surfing pattern in that particular country? Could it be most of their local tend to surf local content and hence they have better international bandwidth for those who is accessing international content? The same scenario can be seen if you compare Japan and Malaysia for their local brand mobile phones purchase rate.

With all the anger and non-reasonable thinking for some people in this thread, I know some of my points will surely get flamed. I must make clear that I do not help TM blindly, and I certainly not happy with their P2P cap, but just think of the big picture, you will probably feel their pain.

it not to be flamed.. but think about it, 1% of user are hogger.. 1%, is it such a big amount until TM is having a hard time to handle them. like i say 1% of 1.8M user is only 18000 users. By far 18000 user is a very very small amount for any given ISP. Dealing with that amount is by far not an impossible task. Then again, do some hard think, you are the 99% portion, would you be happy just because of the 1% u have to faced similar punishment ?

Contention ratios is a good thing but last time TM make a huge mistake by not only limit those downloader but they accidentally limit those normal user as well. It need improvement. If can throttle heavy user to such speed but leave the rest alone. I am all green for it.

Regarding VPN.. it true some of us use VPN to bypass the p2p restriction. OpenVPN is less used by company more of cisco VPN, but let see. IF one to use around like 50GB in VPN traffic, then it rather normal for certain users. But if one were to use like 100Gb or more in VPN traffic, then it already something wrong. they are doing something else   But one simple trick is to see where the VPN server is.. a little research and hard finding you can know that it is a download VPN server or a company server 

Now local content.. i think i can tell you why local content is hardly taking off. Server collocation cheapest is at RM300+. plus unstable speed and unusually high ping for a data center. Not to mention high bandwidth price. Plus server grade part is not cheap.. almost 8 years Xeon price hardly reach the price of a core duo. That the server side, now back to users.. Streamyx 4mbps speed cant even support IPTV which may required 10Mbps and above but high ping is a huge nono. Tonton.com was a big failure as user cant even load content