Hi, I am new to this and just got the R6B. It will not see my external USB drives. I tried five of them. I'm at a loss as to what to do and right now the unit is just a pretty looking brick.

Firmware is 1.0.1.17

Is there some kind of secret to getting the eGreat to see the USB drive so I can watch my movies? Any help would be greatly appreciated.


UPDATE: I got it to recognize a USB stick. Though the film I played through it had audio that was insanely low. And a second file it played, with a PINK cast to the picture, but good audio. The same pink cast used for the main setup screen. I am beyond frustrated here.

The file that played with a pink cast was an MP4. The one that played with a perfect picture was an mkv. ?????

Does the eGreat not recognize exFAT drives?

This post has been edited by msp1518: Apr 19 2012, 11:21 AM

Are there any instructions on how to actually go about doing the update? I don't want to turn my unit into a brick.

For R6B users, are your menu's kind of pinkish? When you play your files, does that pinkish color ever NOT go away?

This post has been edited by msp1518: Apr 19 2012, 11:24 AM

I won't flash the firmware.

Okay, I tried an NTFS drive and it works.

Unfortunately, I cannot find where to set the volume. Where can I find that function? The menu on this thing is so basic with few options.

The other issue is the pink color of the eGreat's menu system stays when I try to play some files, so my picture is mostly pink. The mkv's I have tried were all fine. But the MP4's were all pink. MP4 is a supported format, so this shouldn't be happening. I emailed eGreat and they told me their units do not support MP4, but that is ridiculous. I know they do and MP4 is listed on their website as being supported.