thank you for the thread, my friend keep asking me to try facial first. I think i will skip this saloon.

Hi, can I know which branch u went to? Thanks for ur sharing cz I plan to go to times square branch..

One of my friends told me few months ago about a facial place in Midvalley. She bought it on Groupon and decided to go for one facial. She ended up not enjoying the facial because throughout the whole treatment, they were trying to push her to get more things from them and they don't accept the answer No.

So that was the most horrible facial she had. I do not know of the name of the facial Place. But very positive it is Midvalley. So i dont go to any Midvalley facial stores hehe. Just to be safe.

I'm with Bizzy body n facial first for 2years. It's kinda disappointing to realize the service is not as professional as I thought, not to mention the overwhelming dearly price of treatments. A few comments before I quit facial first:

1) consultant examine our skin by merely using a machine. Anyone even those inexperienced ones can do why need a so-called professional?
2) consultant n beautician keep changing from time to time. They don't really continue the follow up properly. Each time different consultant will suggest different regimen. I lost confidence in them.
3) my skin is oily-combination type initially. ACCT treatment was recommended and I've been doing the same treatment continuously. Until my skin turns become dry type and that's when they recommend me to take a new package hydration range. Ohya, that's called professional? Another consultant told me that supposedly ACCT should be alternate with hydration range so it won't make the skin too dry. So whose fault now??

Money-back guarantee? No way of course.

What now? The consultant ask me to sign up another package as maintenance. Please, I'm fed up already as I told. Once I finish up all my treatment, I'm going to quit. Even small independent saloon can do better and at an affordable reasonable price.

Banned!!!!!

That's why, facial centre is not skin specialist centre and beauticians are not dermatologist.

This post has been edited by Asper_Sapper: Jun 23 2015, 05:57 AM

same like Shakura....only push you to sign package....i have stop going to beauty salons....better use the money to go see skin specialist.

hye .. I had recently went to their branch at Mines , first they ask me to buy packahe rm4k , I'm ok but next 3 session they already pushing to asking to buy another product..
walawee they think i'm businessman or millionaire..
any one also had same experience???

Hi ladies, just wanna share my experience here.

I went to 3 beauty salons before. One is Impress Esteem, 2nd is Skin Town, 3rd is Beautelogy Lounge. All in Puchong as I stay nearby.

After 1 year with Impress Esteem, I stopped going as the treatments didn't work well for me. I had sensitive + acne + oily skin so it was quite tough to treat. Bought RM1k+ products but didn't improve my skin condition.

Then I tried Skin Town as I bought a Groupon voucher. Not much pushy sales; beautificians will just asking you whether you are interested in some products, you can say no and they won't push any further. Some of their products are really good. Before I found the next salon, Skin Town was a salon which I considered as offering premium service. (4.5 star)

But the best one is still Beautelogy Lounge, package is more affordable than Skin Town and service is top quality; zero pushy sales (didn't even ask me buy any product so far). For RM68, you get to try a 2.5-hour Tailor-Made Facial. The beautician will look at your skin condition and customize the treatment to suit your skin needs. I'll give it a 5 star because I could fall asleep in peace there but not in other salons and the treatments are very effective.

I've tried 3-5 other salons, most of the "beauty consultants" have horrible attitude and just want to make $$$$.

This post has been edited by Ralna: Mar 17 2016, 12:05 AM

Do not go to Adonis at Aeon Bkt Tinggi branch as well, the beautician, called Alice is somehow rude and pushy. I made a wrong decision buying a serum from them after they chat for almost an hours in a heaty room. The products I bought might be good, but they oversell it and hv no technical knowledge at all. They sell a 15ml serum for RM440, but I found it online at price less than RM 200. Some more they cheated the origin of products. DR.PGA TIF-C Lightening serum 靓白原液15ML is origin from Taiwan Winston Medical Supply Co., Ltd., but they told me it is manufactured in Singapore. Never buy their products!

However, the branch at Cheras Selatan is quite good, they are not that pushy and understand customer need.

Same experience as you. But mine is at New York Skin Solution Puchong. They all do pushy sales. I also signed up for a facial package cost me RM4k. And after the 2nd or 3rd session, they started asking me to upgrade my package to something else. And upgrade here will means paying additional few thousands. I really hate all of them.

I had bad experience at facial first mid valley.

I bought my first trial facial from setia city mall roadshow , it was cheap like rm 38. So my bf and I bought. Anyway there were a limited time to use it (expiry 31 may 2016) , the nearest and available place is mid valley. I called up and ask them when is the next available weekend. They said them his particular Saturday at 2 pm. I agreed. 3 days before the appt, they called and I confirmed.

When I arrived , they told me actually they don't take appt on that day. With unpleasant tone , this is because they have a special event for a particular treatment. I was a bit unhappy at this point. The consultant was also unhelpful in helping me to change. This is my first time here btw.

During the facial , it was painful and it was not refreshing as promised to me. She was pushy and even lied to me that she din do sales. During the facial , she was commenting on my skin on how bad was it. The way she explained to me was like an insult such as " omg , u got wrinkles and your face got excessive oil production that is why it is bad. You use wrong facial and skin care products. "

When I decided not to purchase any packages , they keep us in a hot room. I din buy of course and the service was even worse after that .


banned banned banned. Don't go there ! 😠😠😠😠

do you remember her name?

Same with shakura, bubble gum wax.
Shaokura force me to pay the facial. Cakap tidak sopan. Muka sangat tegang, mereka paksa saya bayar untuk free facial konon nya itu.

Bubble gum wax pulak, beri harga Rm29.00 konon nya untuk wax. Bila sudah siap, mereka paksa saya Rm100 !!!
Semua penipu saja.

Anyone know facialnfirst still exiat.. I still have few session with them.