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 Credit Card v13

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my_cat
post Dec 14 2010, 11:04 PM

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QUOTE(chemistry @ Dec 14 2010, 07:48 PM)
I signed up AUTOPAY for two phone lines using Titanium MC . One got RM2 rebate, another one RM4.
I guess RM4 is only for residential users. Because the phone bill that got RM2 rebate is a business premise.
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you sign up by phone? then have to give CC number to CS?
my_cat
post Dec 15 2010, 07:18 AM

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QUOTE(chemistry @ Dec 14 2010, 11:12 PM)
Nope.
I fax them.
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ok. how long does it take for tm to process your autopay application? thanks.
my_cat
post Dec 16 2010, 10:56 AM

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QUOTE(ronnie @ Dec 16 2010, 10:47 AM)
OCBC Titanium gave me additional RM0.05 rebate (under the 5%).
Couldn't find the where the additional RM1 came from.  thumbup.gif

I received 5% rebate from MPH in my latest DA statement... I thought the offer was over. Thank you DA/CIMB  icon_idea.gif    rclxms.gif
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May I how do u calculate the rebate? My own calculation result is exactly same as OCBC.
my_cat
post Dec 16 2010, 11:26 AM

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QUOTE(ronnie @ Dec 16 2010, 11:15 AM)
Add all those amounts which get 5% rebate. Eg. RM1793.42
Take RM1793 x 5% = RM89.65... but OCBC gave me RM89.70  drool.gif  cool2.gif
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Round to 1 decimal place, may be.

BTW, I noticed the 1% has 2 decimal place and the 5% rebate got 1 decimal place.
my_cat
post Dec 21 2010, 03:54 PM

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QUOTE(mushu_pork @ Dec 21 2010, 03:47 PM)
Try asking for assistance via their online feedback form. This goes directly to the product owner. They're def more helpful and competent than the CSE.

https://www.ocbc.com.my/OCBCInfoMgmt/cs_personal_new.aspx
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Are you sure this will goes directly to the product owner? I have filled in the feedback few time, every time I receive call from CS.
my_cat
post Jan 12 2011, 10:22 AM

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QUOTE(PPZ @ Jan 12 2011, 09:00 AM)
hi guys, i feel i am so stupid.. yesterday i just found out that i pay more for my installments. aikz..

the story goes like this. i have a habit of keeping the daily/monthly expenses of where i spend or what i spend. this includes the credit card swapping. just because my cc usage for a month start from 11 and end at 11 of every month, i will pay some of the expenses in the end of the month. For example, my credit card has used up to rm 600 in February and i pay rm 400 in end of January and the remaining rm 200, i will pay later on in February.

This way, will keep me in track of my personal daily/monthly expenses so that i know how much i used but yesterday nite, when i was checking my credit cards statement, i saw interest charge to my statement and i was wondering what happened. Didn't i pay all the charges already and i made a call to the CS and they told me that i have pay off in advance of 9 months of installment already!!! haizzzz.. one word.. damn!!!

so now i have to pay the exceeding amount which they didnt deduct from my early payed in. Now i really know what to do next time, don't ever bank in early for them!!!!
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Do you read Mandarin? If yes, you can refer Here
my_cat
post Jan 12 2011, 11:49 AM

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QUOTE(hye @ Jan 12 2011, 09:32 AM)
You cannot fault the bank. The way I read it you did not understand the concept of payment due every month as indicated by your bill and payment hierarchy. It shouldn't be a problem under normal circumstances but you had installment plans which then triggered early settlement fees.

All the senior folks here at one point or another make mistakes with their cc. Just accept it was a mistake on your part and move on.
I would appreciate it if you don't write discouraging people to pay early coz that creates another problem when people pay late, they get charged late payment fee and they fault the bank for not waiving it off.


Added on January 12, 2011, 9:38 am

HJebat, you should have made follow up calls to ensure that your card was cancelled in the first place. While Gen-X mentioned that it is possible to reverse the GST but not all banks are willing to do so and HLB isn't known to be one of them. You can try to appeal to them but if they decline (likely to happen) then just bite the bullet and pay to avoid a black mark on your CCRIS. Take the RM50 as a lesson learnt from the mistake made.

I know I sound harsh but the reality is that banks are commercial entities, least likely they will take side with the customer. In this case, I see that you assumed the card is cancelled and never checked with the bank at all as to whether your card is still active or not.
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I never utilize credit card installment plan. Do you mean all banks will treat "early payment" or "extra payment" as installment?
my_cat
post Jan 12 2011, 11:52 AM

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QUOTE(PPZ @ Jan 12 2011, 10:26 AM)
sorry. i don know how to read chinese. can you explain to me please? sad.gif
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That guy having exactly same issue with you which is all his early payment goes to installment, but he manage to appeal and no need to pay the interest. Your CC is HCBC one?


Regarding the OCBC Ti Rebate, friend said he only get RM100 + RM 20 rebate for December's statement , Not RM170.

This post has been edited by my_cat: Jan 12 2011, 11:57 AM

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