QUOTE(David83 @ Dec 18 2010, 11:38 PM)
I'm not sure if the branch has machine to verify/test the card.
I think I made such complain before on my Ikhwan AMEX.
The counter personnel took my card, rubbed the chip with an eraser and asked me to try again in the next swipe. If problem persists, go back again.
Hmm gonna pay a visit to MBB branch and ask this... dont want to miss my change to get 15% cashback...I think I made such complain before on my Ikhwan AMEX.
The counter personnel took my card, rubbed the chip with an eraser and asked me to try again in the next swipe. If problem persists, go back again.
Usually how long does it take to get replacement card? Will the CC number changed too?
QUOTE(chemistry @ Dec 18 2010, 11:38 PM)
Regarding chip problem, I think Citibank is very concerned.
Because every year when I requested fee waiver, the CS sure ask me "Is the card in good condition?".
I'm curious if you say its not in good condition, will they replace the card immediately? and also waive the annual fees?Because every year when I requested fee waiver, the CS sure ask me "Is the card in good condition?".
Dec 18 2010, 11:45 PM

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