QUOTE(HJebat @ Jan 12 2011, 07:45 AM)
Guys,
i have cancelled my HLB cc since 2008. But in august 2010 they send a statement stating tat i have an overdue payment. After several emails, this is what HLB officer have to say:
"As per our previous email, we would like to advise that there is no record of your cancellation request received at our end prior to service tax imposition. We wish to take this opportunity to advise that for each credit card issued the bank is authorize to charge a service tax of RM50-00 which is then make payable to the Royal Customs Department. The bank has indicated that with effective 1 January 2010, all individual holding credit cards will be imposed a service tax of RM 50-00 per principal card.
In view of the above, it is with regret that we are unable to reverse the service tax of RM50-00 which was levied in the Visa card on June 30, 2010. Nevertheless, we are pleased to advise that we have since reversed the annual fee and finance charges derived from the service tax on goodwill basis. We would appreciate if you could make the necessary arrangement to remit payment i.e. RM 50-00 before your statement due date."
I do not intend to pay for the service tax as my card was cancelled before the implementation of the tax.
Guys, would like to know what should i do?
1) do i really need to pay for the service tax?
2) if i do not make the payment, what is the consequences?
Few questions:
1) Did you still receive cc statement after 2008?
2) Did you use the card even once after the cancellation?
3) Can you see the card cancelled in your online banking?
If no, you can complain to bnm and cc to HLB.
Added on January 12, 2011, 9:48 amQUOTE(Gen-X @ Jan 12 2011, 08:03 AM)
If you have cancelled your card since 2008, did you not get statements between 2008 and Aug 2010? If you have, then I say it was your fault that you did not follow up on the cancellation.
Next time always follow up with a call to check what is in their system.
If you do not make payment, well the amount would be showing in HLB system and wonder if it will show up in CCRIS report which is not good.
To say that they cannot reverse the RM50 is not entirely true, Citibank did reverse my charges after GST was charged and then only I cancel my card.
Write another appeal letter stating why they should waive the GST and if they still not willing, IMHO, just pay the RM50 and move on and use your time and evergy on something else.
No, i did not get any statements between 2008 & August 2010.
So, when i received it on August 10...i was like "huh?!" blur, blur...
OK, notes taken. Will write an appeal letter to HLB. Thanks.
dun just write the appeal letter, cc to bnm as well
email is bnmtelelink@bnm.gov.my
Added on January 12, 2011, 9:49 amQUOTE(PPZ @ Jan 12 2011, 09:00 AM)
hi guys, i feel i am so stupid.. yesterday i just found out that i pay more for my installments. aikz..
the story goes like this. i have a habit of keeping the daily/monthly expenses of where i spend or what i spend. this includes the credit card swapping. just because my cc usage for a month start from 11 and end at 11 of every month, i will pay some of the expenses in the end of the month. For example, my credit card has used up to rm 600 in February and i pay rm 400 in end of January and the remaining rm 200, i will pay later on in February.
This way, will keep me in track of my personal daily/monthly expenses so that i know how much i used but yesterday nite, when i was checking my credit cards statement, i saw interest charge to my statement and i was wondering what happened. Didn't i pay all the charges already and i made a call to the CS and they told me that i have pay off in advance of 9 months of installment already!!! haizzzz.. one word.. damn!!!
so now i have to pay the exceeding amount which they didnt deduct from my early payed in. Now i really know what to do next time, don't ever bank in early for them!!!!
the lesson is, always pay full statement balance on or before statement due date
This post has been edited by alexwsk: Jan 12 2011, 09:58 AM