Today i bring my iPad to mid valley the garden machine there to enquire for repair my iPad, cause i accident drop my iPad, now the power button cannot press already. Then i ask the technician is it possible my ipad can be repair, the technician reply me say iPad CANNOT BE REPAIR he say iPad had no spare part it is only for 1 to 1 change only, even i say I pair for repair fees, he also say cannot, sumore he say I void the warranty cause i drop...i was totally disappointed apple product, i wonder apple so big no ppl can repair ... Pls share this information to every1

Sry for my broken English

This post has been edited by TZERNG: Dec 8 2010, 05:00 PM

so no warranty? no service? then how are you now?
just wait?

Go back to the store and speak to someone in charge. That is just plain crap Customer Service. I don't think the fellow you talked to knew what he was saying. Customer Service these days....

I aso dunno wat to do... Just wan to share wif u all don't drop your iPad, once u drop it mean u VOID the warranty. Even u pay also they won't fix it. So dissapointed

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Added on December 8, 2010, 5:01 pmshanecross : pls guide me ....

This post has been edited by TZERNG: Dec 8 2010, 05:01 PM

Just go to another Apple Store. Its ridiculous when they come up with those reasons. I think there is a service fee but I doubt you have to pay a significant amount. Assuming your Ipad is only a couple of days old ? Just go and do a typical Malaysia way of asking for replacement. Make a scene in the store. He act like a Malaysian, so you also must act like a Malaysian.

oh
and next time.. dont lah say u dropped. buat bodoh jer...

if the physical appearance doesn't indicate gravity at work, then wayang all the way la

you can start with "i upgrade to 4.2.1 and after that cannot boot up oredi"

i jz very dissapointed already...tomorrow i will call the service center again...

complaint that idiot..

Of course they won't fix la cause u drop that thing... If they are not going to repair for you, you can go other third party shop to repair it.

aiyo.. dont say u drop la.

just tell them suddenly the power button doesn't work anymore..
I agreed with Apple, they do not repair.. they will replace an iPad for u... how nice right ?

so sad la u.. already know malaysian style of helping very bad still say u drop it.. whatever happens always say i use few times oni then cannot on, how? i handled lots of this cases before and so far it works well.. like others said, go to another store and demand for it!!!! Its our rights as the user and consumer!!!

u jatuh sendiri ofcourse x warranty

Try other Apple service centre but this time dun say you drop it!

Let me upload some pic show u all... I din mean it to claim warranty, I wan them fix then pay the cost le....

Actually can u even open up the iPad? It looks like the whole thing is sealed tight...

maybe you can try go another machines store like at klcc...or try call first before u go there...below is the list of apple service centre


Machines@KLCC - (APR+) - Service Center
Lot 316B, Third Floor, Suria KLCC, Kuala Lumpur City Centre,
50088 Kuala Lumpur.

Tel: 603 2171 2633
Fax: 603 2171 1533
Email: service@machines.com.my
Web: http://www.machines.com.my
Operating Hours: Mon - Fri @ 10 am to 7 pm Sat - Sun @ 11 am to 8 pm

Sapura @ Wangsa Maju - (Authorised Service Provider) - Service Center
Lot 26921, Jalan Rejang
Section 10, Wangsa Maju, 53300 Kuala Lumpur

Tel: 03 414 59000
Fax: 603 795803 4145 9118 8100
Email: servicedesk@sapura.com.my
Web: http://www.sapura.com.my
Operating Hours: Mon - Fri @ 8.30 am to 6 pm Service Desk Toll free: 1800 88 0064 Local: 03 4145 9501

VR Technology Sdn Bhd - (Authorised Service Provider) - Service Center
Megan Avenue II, Block B-0-7, Ground Floor,
No 12, Jalan Yap Kwan Seng, 50450 Kuala Lumpur

Tel: 603 2163 2020
Fax: 603 2163 2021
Email: pmsupport@vrtechnology.com.my
Web:
Operating Hours: Mon - Fri @ 9 am to 6

Thanks fhyzal

so sad..but u still can try another service center..

while the service does suck...

WHY LAH YOU SAY DROP.

but yah, good luck on getting it repaired. but i suspect it would be like iphone oso lah, send to SG, 1 month come back?