Welcome Guest ( Log In | Register )

Outline · [ Standard ] · Linear+

Streamyx Things to do / Self-investigation (streamyx only), *updated - what to do when mis-capped

views
     
March05
post Dec 3 2005, 12:38 PM

Certified Lowyat.NUT
*******
Senior Member
2,171 posts

Joined: Mar 2005
From: Subang Jaya



My Streamyx line is not working at all now, no DNS Server detected.

Left a message with TMNet Customer Care hours ago, no reply as expected. Called their Customer Care line 18001-300-88-9515, got a recorded message saying that streamyx service is currently down in KL and Cheras. But i'm in Subang Jaya.

Anyone knows what's happening?
Is anyone in this area also having this problem?

BTW, there's an announcement on TMNet Website that the Call Centre was down for repairs from 12.00am to 8.00am this morning. So the Call Centre is now working, but the Service is not? What a mess!

March05
post Dec 5 2005, 09:16 AM

Certified Lowyat.NUT
*******
Senior Member
2,171 posts

Joined: Mar 2005
From: Subang Jaya



Sometime this morning, my Streamyx line quietly came back into service. The guy on the Care line mentioned that there was something wrong with my port and that it would take 24-36 hours to fix.

By my estimate, it took less than 24 hours, and i'm relieved they resolved the problem.

Sometimes TMNut can surprise you. Thanks to the guy who took my call.
March05
post Dec 5 2005, 10:17 AM

Certified Lowyat.NUT
*******
Senior Member
2,171 posts

Joined: Mar 2005
From: Subang Jaya



Oops, another look at my clock, and it was actually more like 40 hours before i got back my service. TMNut lives up to their reputation!


 

Change to:
| Lo-Fi Version
0.0140sec    0.64    7 queries    GZIP Disabled
Time is now: 14th December 2025 - 07:49 AM