stupid forex lor....=( USD some more....management dont wanna accept USD, guest insist on paying and theres no FOREX opened edi...aih....no choice but to deal with FOREX....then ma rugi la. Thats why im starting to not like the management a single fcking atomic bit...they dont see the shiet the operation side go through.

nah....the pain will come when there's no more multi tasker and PR guy in the hotel.

cuz management dont wanna bother handling FOREX, so if guest insist, its own pasal. If guest don't pay, i kena, if guest pay using USD, i will also kena. See the thing why its related to me?

yeap...double yeap...front desk...a hotel that does not know how to operate like a hotel. Seriously...what kind of 5 star hotel closes all...and i mean ALL their facilities at 11pm....ELEVEN PM, the GSO(yes...guest service officers) are no different than waiters serving beverage and breakfast upstairs at the breakfast buffet counter? No GSO entertaining guests, Front Office Team doing check in check out, service in FnB, Bellman, and Guest Service at the same time? Duty Manager has no power to decide on recovery service? No rooms filled up, Front Office Team kena tembak for not doing their job? Tell me....what do you think by just describing these situation in my hotel?

swt.....u dont get it.....a DM that cannot decide on things, but if things happen, DM kena tembak by management, Front Office Assistant that does everything from room service to delivery of food to guest service to bellman to concierge to house keeping to engineering. Guest Service Officers(we all know guest service officers only PR and do customer service to guests) who do waitering....yes, waitering. Don't you think that by now the jobscope is literally fcked up? Then all facilities close at 11 pm. Imagine guests who dont want to eat room service, what other suggestion we can give to guests? McD....and Im serious....we say McD.

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Added on December 4, 2010, 1:09 amJalan Tun Razak.

This post has been edited by [F]atalit[Y]: Dec 4 2010, 01:09 AM

True....but its not until this extreme don't you think? MO and Shang always overbook, yet other department does other department job at a very minimal. This is not even not enough staff....this is enough staff....but our job scope is to do all that. Its like....everything is in a hay wire situation and the management says its our own pasal. If we complain staff meal kena warning letter. Imagine that. Staff meal is chilli+vegetable, dried deep fried chicken with chilli, egg+chilli....and rice. It repeats every.....every dayyyy. And night shift u know what food they give? 50-70 pieces of.....mini karipap. We have 10 securities working on night shift, 2 front office staff, 2 facilities. 5 FnB staff, 2 House Keeping staff. Do u think its enough to even satiate us? If we ta pao things from outside, also kena warning letter.

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Added on December 4, 2010, 1:21 amThey have to go buy and take themselves. Cuz management say if we pick up for guests, we're supporting outside food and not our own hotel food. Errr....what food? Room service that only has 2 types of noodles to eat, 2 types of rice to eat, 1 type of salad, 2 types of dessert....

This post has been edited by [F]atalit[Y]: Dec 4 2010, 01:21 AM

yeap...saw you =)....i shall hold u responsible if i dun receive gift on my bday then as according to ur previous reply....kekekekke.

go lau sai pang sai

i can hear so many ppl snoring still

dattebayo tipu ppl 1...the older u get the more lazier u become...lul

back home...finally....after nite shift...omg...thn later hv 2 go fetch my friend to birthday....im going to die wei...

ive not been sleeping leh....until now...n im tired beyond sleepiness...=X

cnt zombie mode la...cnt enjoy my wine later =( oh hey muka bulat

if too sleepy cnt properly drink the wine without sleeping after 1-2 glasses.

off...finally..but later 7-8 hv 2 go pick my friend =(

welcome =)

pick u up....i tot u at cyber....im heading to sky bar....lul

fuh.....what a night at sky bar....

omg...the staaaarrrzzz

hey there...=) it was ok la..the music was good..the scenery was great...the group of friends were noisy...had moet and Hennessey...hehe

how r u leh?

ah....why...?