The seriously need to get their service right.

1. First they ask me to take back to the shop when I check and realize I can actually take the mouse directly back to them which is Ban Leong
2. 2ndly they told me that my mouse is not under warranty only because it is only 1 year warranty. I rebuke them back as all the while Razer mouse is cover with 2 years warranty.
3. Promise that they are actually looking for replacement model will take some time.
4. Waited 3 months and went back to collect and the thundermatch guy told me the Ban Leong technician said is tested OK !! it is written big big in the receipt/invoice that it says TESTED OKAY when is not OKAY AT ALL!
5. Thundermatch people are innocent as they also are just the middle person that are responsible to send my mouse back and still remember one of the guy say why Ban Leong don't ask you to send back to them directly initially. Now with all the hassle and 3 months wasted with nothing done I need to send my mouse back to Ban Leong again myself.