you guys should check with TM and file a report if they dont give u a resolution. could it be your router, pc with p2p running on the background or pc infected with virus? check your task manager on the networking tab and see if theres any activity during idle. if all above does not apply then it might be problem with the phone line. just my experience, no other isp performance is better than TM in malaysia.

im just trying to help here. you guys can hate TM as you want but seriously. I'm having more problem with SentralFon here. Downtime few times a month and hardly contact their customer service. I have streamyx in same address also but didnt experience any CAP currently... address SS22 PJ. anyway, is there any notice about the CAP? i'll update here if my connection get capped later on since u mentioned they are dong some 'experiment'. @.@