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Streamyx Streamyx Capping International Connections, Regardless of type of traffic or usage!

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LeePakHeng
post Nov 29 2010, 04:42 PM

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as usual, rob from the poor and feed the rich......
LeePakHeng
post Nov 30 2010, 10:51 PM

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tell them can u only pay them 10% of monthly subscription fees because u have a lot of other bills to pay

QUOTE(sailorsim @ Nov 30 2010, 10:41 PM)
wow, after spending an entire evening delivering speedtest results to them, their grand conclusion was that "your area has too many subscribers, that's why slow" -___________________-;

on to step 3 then, SKMM report!
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LeePakHeng
post Dec 1 2010, 06:20 PM

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just called tm to complain about this problem and asked the agent if other people are facing the same problem, she told me they RARELY receive complaint of line slowness like this.
LeePakHeng
post Dec 1 2010, 06:34 PM

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Bukit Jalil, capped.
LeePakHeng
post Dec 2 2010, 01:15 AM

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even updating my antivirus, antispyware is awfully slow now....
LeePakHeng
post Dec 2 2010, 01:27 AM

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those of u who complained? have u called tmnet and report a case?
dont say it is useless, just log a report and dont let them close ur case until the speed is back to a reasonable level
LeePakHeng
post Dec 2 2010, 09:09 PM

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TM sent technician to my office to do some "checking". Reset router, telephone line, bla bla bla....line still slow.....wat a waste of resources.


how are u helping exactly?


QUOTE(boysrule @ Dec 2 2010, 08:58 PM)
im just trying to help here. you guys can hate TM as you want but seriously. I'm having more problem with SentralFon here. Downtime few times a month and hardly contact their customer service. I have streamyx in same address also but didnt experience any CAP currently... address SS22 PJ. anyway, is there any notice about the CAP? i'll update here if my connection get capped later on since u mentioned they are dong some 'experiment'. @.@
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This post has been edited by LeePakHeng: Dec 2 2010, 09:11 PM

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