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Streamyx Streamyx Capping International Connections, Regardless of type of traffic or usage!

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ERTHK
post Dec 2 2010, 08:31 PM

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QUOTE(QuickFire @ Dec 2 2010, 07:54 PM)
Does the IP reset during the transition from 'good' connection to a throttled one? Goddamn. Before I left work my download was at 150KBps for my 1mbps line, I knew it would be capped sometime around 8 or 9am, but I left it on anyway. When I came back I noticed my download failed and Steam asked to relogin because my IP address had changed. Not only can I not download at my paid for speed, I can;'t even bloody download anything when I leave for work.

I'm sick of them technicians calling me up everyday asking me how is the speed, should be send a technician over, we have reset your port, we will try changing your server, etc whole load of crap. Stop pretending to care TM. Just stop calling us to "follow up". It's wasting you easily-earned money. I've been calm when speaking to them, but when they call tomorrow it will be a different me.
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I have been experiencing similar situation as well, on last Friday, my IP has been reset at least 10-15 times during "peak hour" & I'm not using any P2p or download accelerator.

Intially the download will start at "capped" speed around 50-60kbps, but then it will gradually drops after 10-20 mins, until it dropped to 0kbps & my download will failed. Unfortunately, that particular international server do not support resume, so I have to restart download from the beginning.

What a waste of bandwidth....
robinlim
post Dec 2 2010, 08:33 PM

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QUOTE(ssslayerrr @ Dec 2 2010, 08:01 PM)
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I must say, this is truly an achievement, not did they just manage to throttle the international traffic, but local as well, they must be patting themselves on their back, a job well done.  Now they can all go for a tea break, minum kopi. I can tolerate slow speeds, when it is due to their incompetence, accidental...... what pisses me off so much now is that this is intentional. I'm wasn't using my connection for anything else when doing this. So, now malaysia ranks 98 on speed test, another wonderful achievement.
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Wah bro, ping time also took 297ms
it's like Cyberjaya is located in US blink.gif

I tried to ping to Los Angeles
D/L speed still faster than Cyberjaya doh.gif
WTH is TMNut doing doh.gif doh.gif
alvinnyau
post Dec 2 2010, 08:36 PM

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I wonder, is there anyone having the speed worse than mine? Am I the most pwned?

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Lolxx TM you win! thumbup.gif thumbup.gif

Try googling "worst isp" and you would see up to 4 results have the word "streamyx". Be proud of it! laugh.gif

This post has been edited by alvinnyau: Dec 2 2010, 08:41 PM
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post Dec 2 2010, 08:40 PM

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My international speed at 8.30pm still quiet OK
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ButanicaBanzai
post Dec 2 2010, 08:42 PM

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I trying to break records laugh.gif

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This post has been edited by ButanicaBanzai: Dec 2 2010, 08:44 PM
san517
post Dec 2 2010, 08:43 PM

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i also having the same issues. all the international link capped to 384Kbps - 512Kbps. Very bad streamyx.
devil98
post Dec 2 2010, 08:43 PM

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QUOTE(ssslayerrr @ Dec 2 2010, 08:01 PM)
user posted image

I must say, this is truly an achievement, not did they just manage to throttle the international traffic, but local as well, they must be patting themselves on their back, a job well done.  Now they can all go for a tea break, minum kopi. I can tolerate slow speeds, when it is due to their incompetence, accidental...... what pisses me off so much now is that this is intentional. I'm wasn't using my connection for anything else when doing this. So, now malaysia ranks 98 on speed test, another wonderful achievement.
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ok i must agree u worst than me i get 0.04 better than u 0.01 laugh.gif
boysrule
post Dec 2 2010, 08:44 PM

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you guys should check with TM and file a report if they dont give u a resolution. could it be your router, pc with p2p running on the background or pc infected with virus? check your task manager on the networking tab and see if theres any activity during idle. if all above does not apply then it might be problem with the phone line. just my experience, no other isp performance is better than TM in malaysia.
amd9999
post Dec 2 2010, 08:44 PM

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QUOTE(Stormy001_M1A2 @ Dec 2 2010, 08:31 PM)
Capped Areas, reported by LYN users.

2030 pm, 2/12/2010

1. Taman Desa, KL
2. USJ, Subang Jaya, Selangor
3. SS3, Kelana Jaya, Selangor
4. Taman Seri Gombak, Batu Caves, Selangor
5. Klang
6. Bdr Baru Bangi, Selangor
7. Bdr Sunway, Selangor
8. Wangsa Maju
9. Shah Alam
10. Old Klang Road
11. Puchong Kinrara, SEL
12. Seri Kembangan-Serdang-Serdang Perdana
13. Simpang Pulai, Ipoh
14. Cheras Perdana, Selangor
15. Cheras Utama, KL
16. KL Sentral
17. Setia Alam, Selangor
18. Kuching, Sarawak
19. SME2, Cyberjaya
20.Petaling jaya section 2
21.Petaling jaya section 14
22. Mutiara Damansara, Petaling Jaya
23. Taman Tun Dr Ismail, KL
24. Sibu, Sarawak
25. Miri, Sarawak
26. Kepong, KL
27. Kuala Selangor, Selangor
28. Tropicana, PJ
29. Damansara Jaya, Selangor
30. Kajang, Selangor
31. Kampung Pandan, KL
32. Batu Pahat, Johore
33. Bandar Tun Razak, Pahang
34. Rompin, Pahang
35. Bayan Lepas, Pulau Pinang
36. Pinggiran Putra, Selangor
37. Equine Park, Selangor
38. Puchong Jaya, SEL
39. Limbang, Sarawak
40. Bdr Mahkota, Cheras
41. Taman Gembira, Old Klang Road, KL
42. Taman Sunway, Batu Caves, Selangor
43. Subang Jaya. *which part of SJ?
44. Kuala Kangsar, Perak
45. Semenyih, Selangor
46. Segamat, Johore.
47. Kuchai Lama, KL
48. Komtar, Georgetown, Penang
49. Taman Connaught, Cheras, KL
50. Alam Damai, KL
51. Damansara Damai, SEL
52. Kota Damansara, Seksyen 6, SEL
53. Taman Istimewa, Pandan, Johore
54. Ayer Keroh, Malacca
55. Kota Kinabalu, Sabah
56. Seksyen 27, Shah Alam, SEL
57. Taman Minang, Cheras, KL
58. Taman Pelangi Rawang, SEL
59. Sentul, KL
60. Taman Kepong, Kepong, KL
61. Taman Samudra, Batu Caves, SEL
62. Sec 17, PJ, SEL
63. Kota Samarahan, Sarawak
64. SS1, Kampung Tunku, SEL
65. Saujana Puchong, SEL
66. Nilai, Negeri Sembilan
67. Parit Raja, Batu Pahat, johor
*
Taman Sri Keramat Au2 also... capped sleep.gif
driftmeister
post Dec 2 2010, 08:44 PM

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wow... upload speed 2x better than download speed

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This post has been edited by driftmeister: Dec 2 2010, 08:46 PM
amd9999
post Dec 2 2010, 08:45 PM

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QUOTE(boysrule @ Dec 2 2010, 08:44 PM)
you guys should check with TM and file a report if they dont give u a resolution. could it be your router, pc with p2p running on the background or pc infected with virus? check your task manager on the networking tab and see if theres any activity during idle. if all above does not apply then it might be problem with the phone line. just my experience, no other isp performance is better than TM in malaysia.
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bro gg la u... Streamyx want to capped international la... they doing experiment. sleep.gif
kira-kun
post Dec 2 2010, 08:45 PM

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Ipoh rawr!
QuickFire
post Dec 2 2010, 08:46 PM

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QUOTE(boysrule @ Dec 2 2010, 08:44 PM)
you guys should check with TM and file a report if they dont give u a resolution. could it be your router, pc with p2p running on the background or pc infected with virus? check your task manager on the networking tab and see if theres any activity during idle. if all above does not apply then it might be problem with the phone line. just my experience, no other isp performance is better than TM in malaysia.
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-1
SUSsoundsyst64
post Dec 2 2010, 08:47 PM

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QUOTE(boysrule @ Dec 2 2010, 08:44 PM)
you guys should check with TM and file a report if they dont give u a resolution. could it be your router, pc with p2p running on the background or pc infected with virus? check your task manager on the networking tab and see if theres any activity during idle. if all above does not apply then it might be problem with the phone line. just my experience, no other isp performance is better than TM in malaysia.
*
you actually believe and do what CS telling you to do? rolleyes.gif
Nixdorf
post Dec 2 2010, 08:48 PM

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Does the CEO aware of this thread?! Invite him to see it himself, see how "successful" he operate TM!!!

Streamyx Capped
mushichai
post Dec 2 2010, 08:48 PM

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QUOTE(boysrule @ Dec 2 2010, 08:44 PM)
you guys should check with TM and file a report if they dont give u a resolution. could it be your router, pc with p2p running on the background or pc infected with virus? check your task manager on the networking tab and see if theres any activity during idle. if all above does not apply then it might be problem with the phone line. just my experience, no other isp performance is better than TM in malaysia.
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Are you TM Spy?
nicky0322
post Dec 2 2010, 08:49 PM

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QUOTE(mushichai @ Dec 2 2010, 08:48 PM)
Are you TM Spy?
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a spy wont said he is one. brows.gif
amd9999
post Dec 2 2010, 08:51 PM

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8.45pm 02 DECEMBER 2010 - Taman Sri Keramat AU2, Selangor

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akuinsan
post Dec 2 2010, 08:54 PM

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today morning, nice girl from SKMM call me related to this problem.
this is SKMM suggestion...

QUOTE
Tuan,

ADUAN PERKHIDMATAN KOMUNIKASI

Perkara di atas adalah dirujuk.

Merujuk kepada aduan bernombor 0014/12/10 berkenaan perkara di atas, tuan/puan adalah dinasihatkan untuk memaklumkan atau melaporkan perkara ini terlebih dahulu kepada pembekal perkhidmatan berkenaan (contoh: Packet One/U Mobile/Maxis/Celcom/Digi dll) untuk perhatian serta tindakan segera dalam menangani aduan yang dikemukakan. 

Sekiranya tuan/puan tidak berpuas hati dengan penyelesaian yang diberikan oleh pembekal perkhidmatan berkenaan atau aduan tuan/puan masih tidak diselesaikan, sila majukan aduan tuan/puan berserta dokumen atau sebarang maklumat tambahan (contoh: nombor akaun / nombor aduan / sesalinan bil terkini atau lain-lain maklumat berkaitan) kepada pihak Forum Pengguna Komunikasi dan Multimedia Malaysia (CFM) di talian 1 800 18 2222 atau emel ke aduan@cfm.org.my untuk tindakan selanjutnya.

Berkenaan CfM
Forum Pengguna Komunikasi dan Multimedia Malaysia (CFM) merupakan sebuah organisasi di bawah naungan Suruhanjaya Komunikasi dan Multimedia Malaysia (SKMM) ditubuhkan pada Februari 2001, selaras dengan keperluan Akta Komunikasi & Multimedia, 1998 (AKM).

Antara objektif dan tujuan CFM adalah menyediakan cara dan saluran untuk aduan, mengendali pertikaian dan sungutan yang berhubungkait dengan hal-hal pengguna bagi industri komunikasi dan multimedia. Untuk maklumat lanjut, sila layari www.cfm.org.my


Setelah mengambil langkah-langkah seperti di atas dan tuan/puan tidak berpuas hati dengan penyelesaian aduan oleh pihak CfM, tuan/puan boleh membuat aduan dengan Biro Aduan Pengguna SKMM. Sila rujuk laman web kami di www.skmm.gov.my 

Sekian, terima kasih.

BIRO ADUAN PENGGUNA                                                                   
Bahagian Pemantauan dan Penguatkuasaan
Suruhanjaya Komunikasi dan Multimedia Malaysia
shermeister
post Dec 2 2010, 08:56 PM

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QUOTE(boysrule @ Dec 2 2010, 08:44 PM)
you guys should check with TM and file a report if they dont give u a resolution. could it be your router, pc with p2p running on the background or pc infected with virus? check your task manager on the networking tab and see if theres any activity during idle. if all above does not apply then it might be problem with the phone line. just my experience, no other isp performance is better than TM in malaysia.
*



Boy's rule... very farny la you... wake up and smell the Sh*t my man... Shitmyx that is... smile.gif

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