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Streamyx Streamyx Capping International Connections, Regardless of type of traffic or usage!

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nwk
post Nov 26 2010, 04:54 PM

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Anyone got the telephone number of tmnut's network operation centre?
nwk
post Nov 26 2010, 05:32 PM

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QUOTE(cranko @ Nov 26 2010, 05:28 PM)
IPNOC - 1800882646
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did you call them about the capping?
nwk
post Nov 26 2010, 05:50 PM

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QUOTE(yupio @ Nov 26 2010, 05:46 PM)
mad.gif  mad.gif  mad.gif  vmad.gif  vmad.gif  vmad.gif

No wonder my d/l speed stuck at less than 5kbps when downloading from dell US site yesterday (when using 4mb a/c)....I have a 1mb a/c and logging in using that a/c gets me over 100kbps d/l speed downloading the same thing from the same server.....

I am gonna make the hell of a noise to TM CS now  vmad.gif
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welcome to the club. now only you know about this?
nwk
post Nov 26 2010, 07:38 PM

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QUOTE(yupio @ Nov 26 2010, 05:53 PM)
indeed, now only i know...i seldom visits broadband user2user topics.....i must come here more often then....

our ISP is so incompetent until dunno wht to say....new issues keep coming up...never ending.....how to progress....

So what's best course of action to take now to restore our a/c (lift the cap)?

Any success stories here to share??
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best course of action now is:

1. Report to SKMM
2. Call IPNOC - 1800882646 and ask them why the hell are they giving your bandwidth to those UNIFI bastards so can download porn 24/7?
nwk
post Nov 27 2010, 10:37 AM

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QUOTE(Kinitos @ Nov 27 2010, 09:07 AM)
After 40 pages not a single cowaard pick up the phone to compliant to TMNET, with all these stupid ppl how malaysia can improve and developed its all bcos all only knows how to talkcook in forum only
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We all complain already except you. don't come here and talk kok like a stupid coward.
nwk
post Nov 27 2010, 07:54 PM

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QUOTE(maestro1 @ Nov 27 2010, 07:51 PM)
user posted image

mine....  1mbps package
what the fark am i still paying them for?
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if they cap your speed, then you should take revenge and cap your payment to them.
nwk
post Nov 28 2010, 06:35 PM

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QUOTE(SynexEvent @ Nov 28 2010, 06:32 PM)
Please do not let the rant here satisfy you as it will not change anything. Read the first post and do something about it. File a complain or do whatever we can. I'm paying 4mbps speed for < 1Mbps only.

I know our effort might not mean anything in the end but at least we tried.
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I already filed 2 complaints to tmnut and didn't get any response from those f***ers. So I ended up filing a complaint to SKMM and now waiting to hear from them.
nwk
post Nov 29 2010, 09:21 AM

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QUOTE(Chosen1 @ Nov 29 2010, 09:19 AM)
Mine was capped to <50kb.... but in the middle of the night till early morning (before i went to work) the speed was back to normal. CONFIRM capping... Stupid streamyx... if this continues I'll write to the papers. Who are they to cap international downloads... if I need it for work then how?
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why wait? write to the papers now. this nonesense has been going on for more then a week with no comment from tmnut.
nwk
post Nov 29 2010, 09:26 AM

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QUOTE(bai1101 @ Nov 29 2010, 09:25 AM)
i don't think is capping is more like something screw up in TM server or there are doing something to their system.

Cause i saw TM hub nearby my house already got a team at there for few day already not sure what are there doing but i think it is related to current issue.

Even i call 100 the 1st msg i hear "there is maintenance at ur area" from computer.

Already lodge report hope to be fixed soon.
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then why tmnut don't have the balls to make a proper annoucement in newspaper and at their website?
nwk
post Nov 29 2010, 09:46 AM

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QUOTE(ghoyle @ Nov 29 2010, 09:40 AM)
But if your download speed is 'capped' then everything is slow is it not?  Downloads are slow, but so is Skype, so is opening a webpage, so are newsgroups, so are online games - it is all downloading so it isn't just one specific thing (downloading), everything is slow.
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capped download speeds will affect everything and that includes web browsing.
nwk
post Nov 29 2010, 10:10 AM

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QUOTE(jAkUn @ Nov 29 2010, 10:00 AM)
email also has been sent internally. let's work this out..
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how did you know about their internal email?

This post has been edited by nwk: Nov 29 2010, 10:17 AM
nwk
post Nov 29 2010, 10:41 AM

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QUOTE(jAkUn @ Nov 29 2010, 10:37 AM)
see my signature speedtest, u should figure it out..
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that means you are working at TM NOC. if you know anything about this capping, then please tell us.

This post has been edited by nwk: Nov 29 2010, 10:41 AM
nwk
post Nov 29 2010, 11:15 AM

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QUOTE(illuminarias @ Nov 29 2010, 11:14 AM)
so 200kbps IS 20% of 1mbps right?
why streamyx customer service tell me i should get atleast 70% of my 1mb  vmad.gif
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because they are mostly robots and have no idea what is really happening.
nwk
post Nov 29 2010, 11:48 AM

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my office streamyx speed suddenly gone back to normal...

user posted image
user posted image
user posted image

This post has been edited by nwk: Nov 29 2010, 11:52 AM
nwk
post Nov 29 2010, 02:59 PM

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QUOTE(Tentris @ Nov 29 2010, 01:31 PM)
Response from Izlyn Ramli, VP Group Corporate Comms.

"Meanwhile we can confirm that there is no extension file throttling going on. Traffic mgmt on p2p is what has already been communicated."
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if that's all he has to say, then obviously the vp is a lying idiot or he's as clueless about the capping as you & me.
nwk
post Nov 29 2010, 03:13 PM

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QUOTE(Eoma @ Nov 29 2010, 03:10 PM)
I don't mean the capping (after all this could be a response to what TM defines as abusive or against the user policy). It's in the T&C afterall.

However you look at it, for a fact, if the hoggers go away, everyone else in the network benefits. I'm coming from the view that downloading everything off the net (legal or otherwise) is not one's birthright or should be done, just because one can do so. Your views might differ of course, no harm, everyone has their opinions on life. smile.gif

Like it or not, it's a shared resource (much like our roads), so please use it only when you need it. everyone will benefit. (this applies to everything in life, not just the Internet, which actually, should hardly be one's sole attention and focus in life).
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i am one of those who don't download everything on the planet 24/7 but tmnut still capped my speed anyway. what kind of bullshit is this?
nwk
post Nov 29 2010, 03:35 PM

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QUOTE(mylinear @ Nov 29 2010, 03:32 PM)
Wel, if the heavy downloaders are the problem, then TM should cap the heavy downloaders right? Instead of a blanket capping of all users? I guess its easier to cap all rather than based by acount? Now even heavy downloaders cannot download "normal" stuf using direct download too.

It does appear that someone or some team / department in TM is doing what they want without informing users and even top people don't know? Lack of communication in a communication based company?
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Guess who the heavy downloaders are at this time? UNIFI users. that's who. They download like a bunch of no life losers and we the casual users are paying the price for it.
nwk
post Nov 29 2010, 04:10 PM

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QUOTE(mylinear @ Nov 29 2010, 03:47 PM)
Does anyone know if Streamyx and Unifi use the same connections? I mean, does Unifi users have a different international link or bandwidth allotment separate from Streamyx users? Or all being shared?
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there was a forumer who posted a few pages back about his talk with a tm tech guy and he told him, that TM's bandwidth has reached a critical stage and TM has capped Streamyx users bandwidth and given it all to Unifi users because currently there is no cap on Unifi users. The tech guy believes the cap will be lifted once TM got enough people to subscribe to Unifi. That is why we are in this mess now.
nwk
post Nov 29 2010, 05:27 PM

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QUOTE(jensonlbh @ Nov 29 2010, 05:24 PM)
yes.... i really really sure !! because i said using streamyx cant download my company email attachment file.

so i using digi instead of lousy streamyx....

so he direct said: So you wan cancel the streamyx izzit?

what to do ?

user posted image
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report to SKMM. that's what you can do. I just received a call from them and they told me they will forward my complaint to tmnut. Don't know if that will help or not...
nwk
post Nov 30 2010, 02:05 AM

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thanks to ahpek26 proxies, i now have proof tmnut is capping our streamyx connections:

when using proxy..

user posted image

without proxy..

user posted image

LOOK AT THE HUGE DIFFERENCE IN SPEEDS!!!!

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