you think TM stupid? sooner or later, they will start playing with the line...you still want to believe in unlimited? lol

daytime or night time is same slow shit.

since last week thursday till now, my line is freaking slow. I'm getting mad with this shit service by streamyx.

To all frustrated Streamyx users,

I have just sent an email to impact@tm.net.my, info@tm.net.my & help@tm.net.my to specifically asked them to forward this email to the CEO of TM, hope he receives my end of the feedbacks that he told the morning radio show that he was willing to receive and review! Hopefully my view to the recent events are also stated here and also hope the general forumers here may also share my similar views.
Dato’ Zamzamzairani Mohd Isa
Managing Director/ Group Chief Executive Officer/ Non-Independent Executive Director
Telekom Malaysia Bhd.
Dear Sir,

RE: PROTEST TO YOUR RECENT TRAFFIC MANAGEMENT AND FAIR USAGE POLICY IMPLEMENTATION
I am writing this in general protest on how you as an Service Provider for the general internet and telephone fix line services in this country. I, as a user have not only experienced how unreliable your telephone and internet services can be over all these years, but also how quite a number of individual complaints were also dragged for months instead of being entertained and serviced within days or weeks.

As a streamyx customer, I have subscribed to your service since early 2003. Over the years, I have seen and experienced that your services for this sector has not only degraded but has been so unreliable due to high congestion rates, problematic ports on your end and trying to put the blame of the faults on general international cables, international servers that could be down or even worst, at most of the times, on your customer's individual hardware or modems!

With these recent events and the way your company decided to use your so called "F.U.P." or Traffic Management as an excuse to not only throttle the speed of all your so called "UNLIMITED" Streamyx customers but also capped them to a range from 1-3Kb (for your 384K, 512K & 1MB Streamyx Package Users) to a max of 65Kb (for your 2MB & 4MB Streamyx Package Users) in terms access to all international links is just too ridiculous to within any reasonable means! How did I know, you may ask?

Well, I was your customer from a 512K to 1MB Streamyx Package user and recently upgraded to your 4MB Package. However I have decide on reverting back to my previous package of 1MB as you are no longer able to provide a decent and honest service to your customer. Why should myself as a customer pay something of a ridiculous price every month just to get a service that I can subscribe for a way cheaper price?, and mind you this is the standard you have recently set for your products and services. I am truly appalled by the way your company advertises claims to strive to be the so called "No.1 Internet Service Provider of Malaysia", especially when I call into your 100 customer service number!

I can also see how you guys managed to post annual profits on the region of RM800 millions via your twitter post. It's no wonder your company make huge profits of that sorts since being TELEKOM MALAYSIA, you not only monopolised the fix line services in malaysia because of the way the company is setup with all the government backings, I doubt you can even reach a TOP TEN placement as a service provider in this country needless to say a reliable telecommunication company of sort. I would also like to point out to you that with such record earnings, why not just make the effort of using the profits to upgrade your Products and Services to your customers instead of blaming it on other things like leasing additional international bandwidth would be very costly to the company and congestion on your internet services! If you cannot afford the increase of additional leases of bandwidth, then don't show off your record earnings on your twits!

If your company is all willing to reinvest your profits instead of being some sort of a greedy business mogul resorting to earning high profits without investing, you would not have this congestion problem in the first place! These congestion is your own making, you encourage people to subscribe to your Streamyx Packages with FREE Gifts and Short Term offers (Inclusive of your recent launch of your so called "UNIFI") thus attracting a lot of new influx of customers, however, you were not willing to upgrade your services to accommodate these increases in your customer base!

I hope I have given you a picture of what your streamyx customer is feeling about your company being the National ISP, Please note that this my comments to your request for feedback from your customers. Also note that I have no other ISP to choose from in my current location thus would have no other choice but to maintain my streamyx account subscription.
Yours Sincerely,
XXXXXXXXXXXX

just called tm to complain about this problem and asked the agent if other people are facing the same problem, she told me they RARELY receive complaint of line slowness like this.

update 9.38PM,

still remain uncapped here. muahahha. I guess I'm the only user now enjoy full speed? Sorry I'm not show off ok just to let you know I got full speed here since this evening till now. maybe the technician done that to me ? lol

God please don't cap me back.

Streamyx Capped

They'll uncap us?

Use proxy la, need to make effort abit to hunt down proxies

i recommend you use the speed test result from download.tm.net.my...

it will show you your real speed and they cannot bullshit you anymore because it's from tmnut own website...