Just want to share my experience about warranty claimed using dell product, st2410 monitor to be exact.

my st2410 has been blinking occasionally since last week and i only to manage in claimed the warranty today.

firstly, i dial 1 800 88 0022 and pressed 1 to connect in technical department. Next, the girl technician ask me what is wrong with my monitor and i said the monitor is blinking like there's no tomorrow.

She ask whether I already try with the other computer and i said yes, I also explain to her that my original reciept has gone and she said it's ok, juz provide her with the serial number that came at the back of monitor,

she check the status of my warranty and she said;"ok sir, we'll exchange your monitor with the new one and on monday nxt week by 5pm you'll get ur monitor' I were just like wtf? so hassle free one! thank god! hahaha!

Thumbs up for Dell! for excellent after sales service!