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 DiGi iPhone Discussion Thread | V4 , Strictly for discussions saja !!!

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kevyeoh
post Dec 30 2010, 09:36 AM

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guys,

i tried reading digi's website, seems like if i wanna buy the phone only...the only option is for existing idigi88 at least....

lets say now i'm a digi biz50 customer, i cannot buy iphone right?

kevyeoh
post Jan 1 2011, 11:54 PM

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What?!?!?!?! I was previously on digi biz50 and no such thing as free to mobile networks only... Damm... Feel like kena cheat...

kevyeoh
post Jan 2 2011, 09:50 AM

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Maybe the digi folks help set up ur phone? Or maybe it was a quick return from customer... If only the screen protector minor scratch.... And not the screen itself... Then i think no point making a bug fuss as long as the warranty run as per ur purchase date....


Added on January 2, 2011, 9:52 ami have been using digi for more than a year but no problem as serious as what u wrote.... No drop calls and very rare miss calls... tongue.gif northern region good coverage perhaps?

QUOTE(kc3832 @ Jan 2 2011, 02:45 AM)
Haha! Bro, welcome to the yellow-man club. Now you know how I feel... biggrin.gif
The next thing you're going to find out will be the poor network coverage, the frequent drop call... and all those mysterious miss call but your phone never rang  doh.gif

Did you port or get a new number?
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This post has been edited by kevyeoh: Jan 2 2011, 09:52 AM
kevyeoh
post Jan 4 2011, 10:52 AM

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anyone here who ordered iphone4 via corporate plan package?
i got charged for the phone by Digi already last week but i have not get my phone or receive any calls or updates to collect my phone...
damn.....
kevyeoh
post Jan 5 2011, 09:13 PM

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guys,
i wanna ask, previously i own 2G model and i have an itunes account registered in US.... so i can access US itunes..

but now i got iphone4, and it prompt me to register, should i use back my US account? will it void the warranty? or there's no impact? just want to make sure i won't void any warranty if i don't register a Malaysia account?

thanks.
kevyeoh
post Jan 7 2011, 05:16 PM

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i registered at penang digi centre at e-gate, waited 3 weeks to get my phone.... no ready stock, but i think they promise you 1 month to get the phone...
kevyeoh
post Jan 8 2011, 10:02 AM

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maybe my line is corporate plan package...i go there to renew my package and change to digi iphone 4 package...

QUOTE(aba9785 @ Jan 7 2011, 05:41 PM)
hmm, i didnt know u can get it from there.
i thought the shop must be in this list?
http://www.digi.com.my/iphone/getone_wheretobuy.html#penang

i might be wrong  hmm.gif

anyway...congrats to u  icon_idea.gif
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Added on January 8, 2011, 10:03 amanyone here who encounter that the phone is searching for Digi line?
previously i'm digi also but not using micro sim...never got this problem...

but after change to iphone4, i notice sometimes they will search for digi's network?


This post has been edited by kevyeoh: Jan 8 2011, 10:03 AM
kevyeoh
post Jan 9 2011, 09:12 PM

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guys,

i received 2 missed call from an unknown number today... well, it's a 018 number but i don't know who it is...whenever i tried to answer, the line will be cut off....

is this normal for digi line ar? i've read before on getting this kind of calls?
kevyeoh
post Jan 11 2011, 10:17 AM

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hi all,
when i track my call using *128#, my unbilled amount is about RM36 but when i go to OCS, and sum up the total of my usage amount, it's only about RM12...how to match the number?
thanks and hopefully someone can help...

smile.gif


Added on January 11, 2011, 10:49 amquestion, if i use push notification settings, will i get charged and billed to my phone?

This post has been edited by kevyeoh: Jan 11 2011, 10:49 AM
kevyeoh
post Jan 11 2011, 10:57 AM

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Hi all,

i need digi user's help right now. I kinda got a sudden shock in bill increase from RM1x to RM36 range when i check my phone usage this morning....

actually then i start to monitor and call digi customer service...now... between 9am and 10:30am this morning, i am very sure that i did not make any outgoing calls and also send sms....

but i notice that my balance for unbilled amount increase from RM36.88 to RM36.98....

i'm just worried that there is hidden charges going on and how to stop this?

thanks...


Added on January 11, 2011, 11:03 ami think you have to know the total iphone 4 volume shipped vs faulty units returned...then you can get a better idea of the quality... hehe...

QUOTE(kkxman @ Jan 11 2011, 10:57 AM)
Try to to claim from apple.com but it routed me back to digi. I went to check my warranty status, this is the 3rd week and i havent got the unit yet. The digi guy told me average 8 units of faulty iphone 4 they received each month i didn't iphone 4 that bad quality. Anybody knows how i can contact digi GM, I want to write in to complaint ;(
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This post has been edited by kevyeoh: Jan 11 2011, 11:03 AM
kevyeoh
post Jan 11 2011, 02:02 PM

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the total does not match what i see in OCS vs what is stated in *128# unbilled amount...
in OCS, i select 'All' types, means including SMS and MMS... rerouted, roaming etc...

the total also not that much... less than RM15 only...

QUOTE(FrappuccinO @ Jan 11 2011, 11:22 AM)
Try to check your unbilled transaction from OCS (Online Customer Service).
You might be able to find out the answer from there.
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kevyeoh
post Jan 11 2011, 04:07 PM

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it keeps on increasing like 10-20 cents every hour...if continue like that...teruk also...
it's only 11th Jan now and my bill already RM38....

but i use D'chat service, was told that the cost will include supplementary line...but even with supplementary line details at OCS, the total amount does not match as well...


QUOTE(neome @ Jan 11 2011, 02:45 PM)
Csk,
Dats a manufacturing defect u can ask for a 1-1 change fr ur network provider.

Btw my ocs unbilled amt n unbilled amt fr *128# is never d same, but at d end of d mnth i never had any bill shock, so i always ignore the unbilled amt in d *128# unless it gets really high only then i'll start to worry..  wink.gif
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kevyeoh
post Jan 14 2011, 11:06 AM

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guys...
for all existing digi user of iDigi plan, pls take note that if you have supplementary lines.... do ensure that your supplemantary line GPRS is disabled...or to be safe...pls call Digi helpline directly and disable GPRS for the supplementary lines....

i kena for my supplementary line... about RM30 in 2 days only charged to my supplementary line...because of hidden GPRS charge....

so pls take note of this...

kevyeoh
post Jan 15 2011, 10:45 PM

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The problem is my sup line oso never use for data... Purely sms and voice call only... But dunno what program hidden download...

So i called digi to permanently disable gprs...

One thing idiot about digi customer service is that they ask to wait end of month bill only check and dispute...

If follow their stupid instruction i sure kena charge hundreds of dollars liao... That time want to ask back money susah lo... And they can alwayz say u use data wat...

I very pissed with this lack of competency to check lor... Lame instructiin to ask customer wait end of month...


QUOTE(cy97 @ Jan 14 2011, 04:47 PM)
Off course it does not cover sup lines else Digi can go bangkrupt !
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Added on January 15, 2011, 10:46 pmYa bro.. After 3 days... Check OCS confirm is hidden data gprs... Shucks... Thank god i rugi about rm25 around there only...

QUOTE(FrappuccinO @ Jan 14 2011, 11:29 AM)
Finally you manage to figure out that the charged was due to data?
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This post has been edited by kevyeoh: Jan 15 2011, 10:46 PM
kevyeoh
post Jan 17 2011, 05:18 PM

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wah...used to be 16GB always sold out first..now 32GB sold out pulak huh...hehe

QUOTE(darkskies @ Jan 17 2011, 02:54 PM)
Nopes.. 32GB has been sold out.
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kevyeoh
post Jan 29 2011, 11:35 AM

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Guys, my friends go to sign up iphone4 plan... The digi staff told them there might be a promotion after cny... But no confirm... So what the digi staff did was to on hold my friends application and will submit after cny... Depending on whichever better package... Sounds good eh!
kevyeoh
post Jan 30 2011, 11:23 AM

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Mine came with 4.1
Got it recently also about 1 mth plus?

QUOTE(Razaelx @ Jan 29 2011, 10:08 PM)
hi guys, just wondering

if i buy iphone 4 from digi, what version of iOS will it come with ? 4.1 or 4.2.1 ? smile.gif
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kevyeoh
post Jan 30 2011, 10:07 PM

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can la...with MNP...semua boleh... malaysia boleh...

QUOTE(BlueBoii @ Jan 30 2011, 08:32 PM)
meaning if i were a prepaid digi customer, i cant port my existing number for the iphone4 plan?
or its just not available via roadshows?
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kevyeoh
post Feb 15 2011, 02:21 AM

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Dun really understand ur question... When u sign up for iphone... U will get a normal size sim card... But u can actually break it into mini(micro) sim size... So actually u can use ur original sim on other phone... As long as u dun break ur sim card into the precut micro sim size...

QUOTE(lamode @ Feb 14 2011, 11:01 PM)
hi guys,

can i keep my mini sim when i sign up the iphone 4 i88 plan? plan to use other phone...
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kevyeoh
post Feb 27 2011, 12:08 PM

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just bring the phone back to digi for warranty claim?
else...don't worry.i think there's a few iphone service repair available....u should be able to find the contacts in this forum...

QUOTE(shinjun @ Feb 27 2011, 10:32 AM)
My phone's silent button rosak. Push down d can't detect as silent mode.

Need to hold on the button then the phone can detect as silent mode, but once release my finger, then the phone back to ringing mode. cry.gif
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