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 DiGi iPhone Discussion Thread | V4 , Strictly for discussions saja !!!

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babysept
post Dec 31 2010, 03:36 PM

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From: PJ, Selangor


I got mine 2 days ago from one of the Digi Centre located at Pandan Indah .. Told by one of the salesperson there, they got new stocks and there are still many 16Gb left!
Anyway, wanna check with the existing Digi IP4 users, kindly advise me on my situation.
I for my phn on the 29th, and used it right away, internet everything. So yest, I wanted to check for my outstanding balance to ensure payment have been received, it kinda shocked me when it shows my unbilled amount is RM1,011 .. I gave DG CS a call and wanted him to check on the amount.. he told me.. those were internet charges, as the idigi88 plan will only be activated on the subsequent day .. what should I do??

This post has been edited by babysept: Dec 31 2010, 03:37 PM
babysept
post Jan 1 2011, 10:46 PM

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From: PJ, Selangor


QUOTE(wiraone @ Dec 31 2010, 03:45 PM)
Didn't they warn you not to activate the data on the first day? Best is to go to their main office and appeal. BTW, I thought MCMC has this regulation on RM250 max on pay-as-you-use. So probably you'll need to pay up the max RM250.
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Oh crapz .. so means there's such thing ..
I was not informed by the sales person, I even asked, so, I can like start using my phone right, making calls and going online .. she replied YES! OMG!

QUOTE(andrekua @ Dec 31 2010, 04:28 PM)
http://www.digi.com.my/internet/3g/pricing_149.html

In the worst scenario, you will only have to pay max RM149 nia... not like Maxis the blood sucker...
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RM149?? Still better than Rm1,011 .
...

Thanks a lot buddies =p


Added on January 1, 2011, 10:48 pm
QUOTE(charymsylyn @ Jan 1 2011, 02:54 AM)
1. Certain calls like IDD, special numbers + 1300 + 1800 + roaming + voicemail are not included in the quota minutes.

2. Stamp duty is standard for every agreement signed, only charged one time.


Added on January 1, 2011, 2:57 am

You should have signed a piece of paper stating not to use internet for 24 hours after activation. Signing this is mandatory for iDigi signups since at least last month. If your appeal is not successful, your worst case scenario is just paying RM149 extra for the internet charges.
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I was not told to signed on any of this paper .. except only for the registration form I think ..

This post has been edited by babysept: Jan 1 2011, 10:48 PM
babysept
post Jan 4 2011, 04:20 PM

Getting Started
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Junior Member
162 posts

Joined: Sep 2007
From: PJ, Selangor


Well just an update for my case, I just received a call from Digi, the Cust. Serv. Rep was saying, those charges are included in the plan and I won't be charged a single cent of it.. And even if the bill includes those amount, it will be reversed away .. Nice one Digi, faster than expected.
So ya, I think I don't have to pay for the minimum charges of RM149/- ..

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