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 DiGi iPhone Discussion Thread | V4 , Strictly for discussions saja !!!

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FrappuccinO
post Dec 9 2010, 02:57 PM

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DiGi Solaris is OUT OF STOCKS for iPhone 4 (both 16GB & 32GB).

Just got the updates only. Try somewhere else.

FrappuccinO
post Dec 10 2010, 12:29 PM

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QUOTE(cedrickang_8 @ Dec 10 2010, 10:15 AM)
No, u still can sign for the iphone 4 package although u dint fulfill the 3months. they have change the policy due to alot feedback abt this matter. i also doin the normal mnp to digi then after two weeks only go sign up the iphone package. but u need to do in digi center. other outlets they wont help u doin this.
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Digi has not change the policy for this. Changing from current plan to another plan has to be after 3 months.
Perhaps yours is exceptional case.

Another legal method is to terminate and then re-register again or better still mnp into idigi plan straight away.
FrappuccinO
post Dec 14 2010, 08:09 PM

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QUOTE(kenyi @ Dec 14 2010, 04:26 PM)
Does anyone went to Digi at Solaris Mont kiara?
Do they still have stock there?
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Did check but still got no stocks at the moment.
FrappuccinO
post Dec 21 2010, 10:02 PM

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QUOTE(waynekoowy @ Dec 21 2010, 07:44 AM)
could we pay cash 1090 and swipe the credit card another 1000+(63 x 24)?
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You referring to installment plan or 1 off payment?

If 1 off payment, you can settle by credit card or cash (no splitting payment mode).

For installment , only credit card.
FrappuccinO
post Jan 10 2011, 04:08 PM

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QUOTE(zaxwin @ Jan 10 2011, 02:29 AM)
Guys,i have exceeded the data usage of 1gb...may i know when it will refresh again?
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Hi, the data usage will be reset according to your billcycle.
FrappuccinO
post Jan 11 2011, 11:22 AM

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QUOTE(kevyeoh @ Jan 11 2011, 10:57 AM)
Hi all,

i need digi user's help right now. I kinda got a sudden shock in bill increase from RM1x to RM36 range when i check my phone usage this morning....

actually then i start to monitor and call digi customer service...now... between 9am and 10:30am this morning, i am very sure that i did not make any outgoing calls and also send sms....

but i notice that my balance for unbilled amount increase from RM36.88 to RM36.98....

i'm just worried that there is hidden charges going on and how to stop this?

thanks...
Try to check your unbilled transaction from OCS (Online Customer Service).
You might be able to find out the answer from there.
FrappuccinO
post Jan 11 2011, 04:27 PM

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QUOTE(kevyeoh @ Jan 11 2011, 04:07 PM)
it keeps on increasing like 10-20 cents every hour...if continue like that...teruk also...
it's only 11th Jan now and my bill already RM38....

but i use D'chat service, was told that the cost will include supplementary line...but even with supplementary line details at OCS, the total amount does not match as well...
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In that case, just wait for your bill statement to generate and you'll be able to see what exactly they're charging you.
You may always refer to DiGi Helpline if you do not understand your bill.

Btw, are you using unlimited data plan or pay as you use?
If you're using iPhone or Smartphones without any unlimited data plan, then the charges might be data charges.


Added on January 11, 2011, 4:34 pmBangsar retails center now is open and they're selling iPhone4.
Bear in mind, only limited 16GB and 32GB is available now.

For those who are hunting for iPhone4, you may head there.


This post has been edited by FrappuccinO: Jan 11 2011, 04:34 PM
FrappuccinO
post Jan 12 2011, 01:54 PM

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QUOTE(darkskies @ Jan 12 2011, 11:57 AM)
U can go to DSS TAIPAN USJ. There's ample of stock for iphone 16GB and 32GB currently.

Exact location:
NO 21 JALAN USJ 10/1A SUBANG JAYA 47610.

EX:TAIPAN DIGICENTER
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Personal opinion, better to go Retail Center ( previously knownn as DiGi Center) because they can perform everything end to end.
New line registration will take less than an hour.

Some dealer will provide wrong info, already encountered by me and some of my friends.

FrappuccinO
post Jan 14 2011, 11:29 AM

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QUOTE(kevyeoh @ Jan 14 2011, 11:06 AM)
guys...
for all existing digi user of iDigi plan, pls take note that if you have supplementary lines.... do ensure that your supplemantary line GPRS is disabled...or to be safe...pls call Digi helpline directly and disable GPRS for the supplementary lines....

i kena for my supplementary line... about RM30 in 2 days only charged to my supplementary line...because of hidden GPRS charge....

so pls take note of this...
*
Finally you manage to figure out that the charged was due to data?

FrappuccinO
post Jan 18 2011, 01:45 PM

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QUOTE(darkskies @ Jan 18 2011, 10:45 AM)
take note though.
Frm time to time, i'll ask customer whether do they want to retain their old sim*some customer do have tonnes of contacts saved into their sim card*

If yes i'll cut the sim into mini size for the customer. If the customer prefer to get the pre-cut mini sim card i'll issue one for them.

One difference between precut micro-sim and normal sim card is that most micro sim has 4 entries of phonebook which could store 1000 contacts whereas normal sim could only store 250. Though there are some normal old sim card also have 4 entries of phonebook which could also store 1000 contacts. For normal sim card to tell whether it have 4 entries u can check imei no. The ones that's 1610 doesnt have 4 phonebook entries. THe ones that are 1609 and below most probably have 4 phonebook entries.

Yes u can retain ur normal sim. It's not neccessary or a must to switch ur sim card. Customer always have the right to decide what suits them.

If somehow u manage to cut ur simcard in future or switch into a precut micro sim. Make sure to retain every piece of the sim card with u. Pre-cut ones contain a normal frame sim card which could be fixed back by using a silicon tape. U dont need to get an adapter. For the normal sim make sure they give u every piece of the cut piece. U can use it as an adapter also.
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Good info here, but there's something else I would like to share.
If you've an old DiGi SIM which has an "old DiGi logo", it will not work on iPhone if you cut it to micro sim size.

Don't know why, but tested & proven.
FrappuccinO
post Jan 19 2011, 10:50 AM

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QUOTE(diners @ Jan 19 2011, 10:05 AM)
sorry, i dont understand what you mean by cut off??
yeah, just signed up my plan.
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Cut off day referring to your billcycle date or statement date.

DiGi only have 5 billcycle date which are (1st, 8th, 12,th 16th and 21st).

So you gotta see whether which billcycle you fall in.

For example, I choose 8th as the billcycle (meaning your bill starts from 8th Jan- 7th Feb).

FrappuccinO
post Jan 19 2011, 10:56 AM

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QUOTE(PhilHellmuth @ Jan 18 2011, 04:54 PM)
beside this place.. haha

cos i wanna pay installment thru CIMB - and that is the only CC i have....
however this place do not have CIMB

what a bad luck
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You may head down to SohoKL Retail Center, they have 16GB available only.
Accept all EPP participating banks (Ambank, CIMB, MBB, PBB, Citibank,HSBC).


Added on January 19, 2011, 10:57 am
QUOTE(Aztec @ Jan 19 2011, 10:51 AM)
the rm58 plan..is it applicable for iphone 3gs as well? or just iphone4?
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Now not selling 3GS anymore, only selling iPhone4.


This post has been edited by FrappuccinO: Jan 19 2011, 10:57 AM
FrappuccinO
post Jan 19 2011, 04:27 PM

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QUOTE(huiqing88 @ Jan 19 2011, 11:27 AM)
You cannot subscribe the iDiGi plan without purchasing the phone.
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@Aztec : Got 1 tactic. Buy the iDiGi plan with iPhone4, then sell of the iPhone smile.gif

This post has been edited by FrappuccinO: Jan 19 2011, 04:29 PM
FrappuccinO
post Jan 26 2011, 12:34 PM

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QUOTE(Seng_Kiat @ Jan 26 2011, 10:30 AM)
guys ..

i subscribe to 24 months digi iphone plan and thinking of terminate it after a couple of month .. if i break contract and pay the penalty, will the warranty void or valid as it should it?
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No, the phone warranty still remains for 1 year from the date you purchase.
FrappuccinO
post Feb 7 2011, 01:21 PM

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QUOTE(ImSIEBEL @ Feb 7 2011, 09:45 AM)
no one tried solaris ?
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Solaris have no stocks as well :')

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