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STOCK MARKET DISCUSSION V66, PET.CHE In & BJTOTO Out, CI will leap ??
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kv165
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Nov 16 2010, 09:17 PM
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Getting Started

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Hi! All taikor here, need your help in IT matter. I am trying to access my HLeB using a new laptop( using window 7 home, IE8) but some how the share platform screen only show around 3 quater of the stock screen, and I can only see the "buy" button and small part of the "order" button, the "sell" button is totally disappeared. I have tried log off and on many times but still facing same problem. Any taikor here has any idea how to overcome this ?. This post has been edited by kv165: Nov 16 2010, 09:34 PM Attached thumbnail(s)
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kv165
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Nov 16 2010, 09:57 PM
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Getting Started

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QUOTE(Mr.LKM @ Nov 16 2010, 09:49 PM) What about other browser like Firefox? No idea, haven't try that. Maybe will give it a try tomorrow. When I first loaded the HLeB page and downloaded the files from HLeB, my display setting was 1366/768 , can that be the culprit? Any idea how I can reload those software that HLeB automatically downloaded to our computer ?
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kv165
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Nov 16 2010, 11:18 PM
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Getting Started

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QUOTE(Icehart @ Nov 16 2010, 10:39 PM) Try reduce the size of that portal.  don't understand. You mean reducing the display size? I tried that and it makes no difference.
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kv165
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Nov 17 2010, 10:16 AM
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Getting Started

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QUOTE(skiddtrader @ Nov 17 2010, 08:19 AM) Have you tried the "compatibility" option? Normally the latest IE versions, after IE7 has some kind of option to toggle compatibility for websites not design to display properly. I think same problem happened before to one of our forum mates and they found the solution. Edit: Found the old thread. Maybe you can try their solution to see if it works. Thanks , skid. Wil give it a try later. Thanks for all the tips and feedback. Let's hope Thursday will be a huat day.
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kv165
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Nov 17 2010, 11:16 AM
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Getting Started

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QUOTE(SKY 1809 @ Nov 17 2010, 10:22 AM) Call up the help line of the bank or stock broker firm where you have an account with them. They should be able to resolve your issue on the spot. others are just speculating on your problem, might or might not help. Yup, sky, think you are right. No go even after trying the compatibility view, looks like gotta call the HLeB IT support. Thanks every one. Cheers.
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