Very pissed off now. I just bought MSI GTX 560 Ti Twin frozr II / OC from LYP.

Used it for only 2 days and the mHDMI port of the GPU was loose. It cannot detect HDMI input already. I was very pissed. Send back to the shop, they said it is physical damage. WTF?!?! It just been 2 days and they said it was physical damage and they don't want to 1 to 1 exchange. They said they will send to their supplier only and need to wait for 4 weeks for the RMA. Somemore they said they cant confirm whether can fix or not?? F*CK U CYCOM

The shop service is sucks and I dont know is MSI quality that suck too??? I called MSI and they said they dont accept warranty from END USER. WTF MSI!!!!!!

@MSI-MY

Hi MSI-MY,

Thank you for your concern. But I have sent my MSI GTX 560 Ti to the CYCOM shop as I was advice by the MSI official (this is the number I called 03-92819029) to send it through shop as they said they wont take it from END USER.

And the Shop said I have no choice to either send the GPU through them or buy DVI-HDMI converter (what a stupid suggestion, I need audio output la moron). Some more the converter would cost me RM 25 (the cheapest one). So I just send it for RMA through this shop because I need that HDMI port, and I dont want my GPU got further problems later on.

The worst case scenario is that the shop said that the damage of my MSI GTX 560 Ti might void warranty, and will take about 3-4 weeks. they said depends on MSI want to fix it or not. WTF! So I advice to all of you guys think carefully before buy. This thing is not cheap, it cost me RM 800 and right now I may have just wasted it, includes my time and my life. Maybe RM 800 for some of u guys is small, but not for me.

P/s: This is not a make up story, I can send u the receipt and the email screen shot.

@MSI-MY

Yes, I have PM u. I hope this matter can be solved. As for CYCOM, I will complain to certain parties for their lousy services. Their statement of 7 days 1 on 1 exchange is bullshit. An Advice to all of consumer, do double check the product carefully and choose a shop that can be responsible.

@kop2299

Hi kop2299,

Thank you for your concern. I am just worried they wont fix my 560-Ti because of the "physical damage" policy. Even though I have never done anything that can make the mHDMI port broken such as dropped, forced, mishandling, etc. Except using the mHDMI port normally. (It is 2 days usage? and you expect user to done anything careless mistake? The GPU was like a gold to me, I dont even want it to get scratch) It is very frustrating and worrying that they might reject to fix this GPU due to their "physical damage" warranty. Anyway thank you for sharing your problem here. It just glad to know there is someone else in the same boat as me.

@MSI-MY

Thank you for your support. I hope you can track my GPU with the S/N given. I have no trust with the CYCOM anymore. I just wished you MSI would provide END USER services as I think this can smoother the process. (just like mobile phone warranty nowadays).

I guess its true. But I have always wondered why they use mHDMI (maybe lack of space). It seems mHDMI abit fragile. Tho I always prefer the normal HDMI as it is easier, and you don't need any converter.

Hi MSI-MY,

May I know the status of my Graphic card GTX 560-Ti TF II ?

Thanks

rd33