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 MSI User Discussion Corner, New G series Motherboard !!

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Gaia34
post Jan 2 2012, 08:09 PM

On my way
****
Senior Member
673 posts

Joined: Dec 2009


MSI-MY, recently i bought MSI GTX560 Ti Hawk, and it seems that the GC is DOA, after i assemble my rig, it won't pass POST (no display on screen, no signal), so i took out everything and reassemble all the component 1 by 1, and i found that if i took out the GC, it can POST successfully and reach bios screen..

i tried the GC on another PC, same problems occur, tried another PSU, no luck also, i even test another GC on my mobo and it boot successfully...

so i believe the GC is faulty...

my question is, can i send the GC to my nearest Service Center for RMA and is there any policy of 1 to 1 exchange (MSI MY) since the GC not even reach 1 week yet since i received it...

found a video that match my problem, the beep sequence..



Pls Advice

TQ & Happy New Year

This post has been edited by Gaia34: Jan 2 2012, 10:06 PM
Gaia34
post Jan 3 2012, 10:38 AM

On my way
****
Senior Member
673 posts

Joined: Dec 2009


QUOTE(Sanko @ Jan 3 2012, 11:36 AM)
Gaia34,
PM MSI-MY your vga serial number. And from which dealer you purchase from. As for the 7-days policy, it's from our Dealer/Disti actually. We will get back to you on this by today. Sorry for your bad luck.
*
Aite, i just finished packing the graphic card & ready to sent back to the dealer (Lingloong - Garage Sales))...

i received the VGA card on thursday...so today is 6th day..dy i have to take time to find another system to check whether the GC is faulty...



This post has been edited by Gaia34: Jan 3 2012, 10:48 AM

 

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