Regarding the youtube thing they agreed they throttled youtube because the load is very high

Asking youtube to host their cloud in TM with metered solutions will fakap youtube back unless they are willing to sacrifice

I'm staying at Cheras but the port is in Klang

This post has been edited by XiuKeong: Nov 9 2010, 02:46 PM

Seriously have you heard of any ISP that throttles youtube? None. Only TM and they do it covertly to boot. A real f-ed up ISP.

This post has been edited by automan5891: Nov 9 2010, 02:56 PM

they will never remove the throttling.. they are not supporters of net neutrality ...
imagine even http download is throttled what the heck is that ...

yeah since they can "best-effort" us, can we pay our montly payment in "best-effect" or more towards "best-experience" ?

stupid ISP.. rather than spending money expending.. they are spending more money to install throttling devices..

Ask the CEO don't compare Malaysia with Australia regarding the Bandwidth cap like what the minister did.

Malaysia != Australia. Australia is in the middle of no where, thus the expensive links.
Lionpore can offer unlimited bandwidth, why can't Malaysia

Andohbtw, ask them to spend the money on improving their network/service instead of spending millions sponsoring Man Utd, or do any other marketing plan like the Man Utd one.

This post has been edited by kaiserreich: Nov 9 2010, 04:01 PM

good luck, i give up. people here are more interested in dropping price than improving quality.

consider this. at current pricing, there already are a lot of issues -- cables, latency, packet loss, slow, throttling. now people want to lower the price, and get higher cap, higher speed.

doesn't that often mean, even more problems? pay high price, got problem. pay lower price, isn't it MORE problem? so for the many of you interested in lowering the price and getting more bandwidth.... i hope you realize there's a bigger problem than this and that's their internal system.

tmnet "cares"

den call TM to increase price lo~ Unifi 5mbps cap 30GB price RM250 per month, does this mean the quality is good? higher price is not better quality.. lower price doesn't mean reduce quality

Streamyx 4Mbps Blockbuster Deal

As already mention inside "Quote" at first post. This is just to make it more clear on how serious unreasonable throttling to 4Mbps user.

Speedtest 04 Nov 2010 13:30pm Download Speed 1080Kbps - Slow - afternoon

Speedtest 05 Nov 2010 13:24pm Download Speed 316Kbps - Extreme Slow - afternoon

Speedtest 06 Nov 2010 00:23am Download Speed 352Kbps - Extreme Slow - midnight

Speedtest 06 Nov 2010 02:48am Download Speed 4227Kbps - Fast - midnight

Speedtest 07 Nov 2010 00:52am Download Speed 1035Kbps - Slow - midnight

Speedtest 07 Nov 2010 03:15am Download Speed 4228Kbps - Fast - midnight

Speedtest 07 Nov 2010 12:38pm Download Speed 467Kbps - Extreme Slow - afternoon

Speedtest 07 Nov 2010 23:44pm Download Speed 425Kbps - Extreme Slow - night

Speedtest 08 Nov 2010 00:55am Download Speed 4138Kbps - Fast - midnight

Speedtest 08 Nov 2010 23:28pm Download Speed 277Kbps - Extreme Slow - night

Speedtest 09 Nov 2010 01:12am Download Speed 4229Kbps - Fast - midnight

Speedtest 09 Nov 2010 16:05pm Download Speed 541Kbps - Extreme Slow - afternoon

Speedtest 10 Nov 2010 01:23am Download Speed 4207Kbps - Fast - midnight

Speedtest 10 Nov 2010 15:08pm Download Speed 4256Kbps - Fast - afternoon (tough everything was fine now)

Speedtest 10 Nov 2010 21:46pm Download Speed 337Kbps - Extreme Slow - night (I was wrong)

Speedtest 11 Nov 2010 05:20am Download Speed 2701Kbps - Good - midnight

Base on the Speedtest I collected pass this few days. 4Mbps user can only gain full access speed pass midnight 1:00am (Link with larger font size). Anytime before midnight 4Mbps user will get speed usually lower then 384Kbps.

This post has been edited by myandylai: Nov 11 2010, 05:26 AM

You never know unless you try.

I've never met Dato Zam before face to face, but i can tell you that his senior team has been engaged with me on several issues, including the security problem Rizvanrp found. The fact that they are doing something about that means that they do have some intention to listen to our feedback.

Of course, we can't expect to get our complete wish list. But the fact that the CEO wants to meet us (or at least me and Riz) is positive news. Its a multi-billion ringgit company. Why would he even bother if he wasn't really curious about what we had to say?

because he can't trust his own senior mgmt to give him a proper report ?

I need more information about Net Neutrality and the alleged censoring of certain websites.

I think this is very important, and i want to be armed with more information.

Guys, please help provide exactly what you mean + specific examples of censoring.

---

Added on November 9, 2010, 5:52 pmNo, i don't think so.

But coming from a corporate background myself, i think i understand what he wants.

A good leader trusts his lieutenants, a great leader double checks all the facts.


This post has been edited by Tentris: Nov 9 2010, 05:52 PM

I applied for Streamyx university student package that said it comes with free HP Mini netbook since middle of September and until NOW they didn't send it. I sent a complain in October, after few days they finally came to activate my house telephone line, then after a week they came to set up modem... then I don't know who to ask regarding the HP Mini. It's already more than 14 days...

This post has been edited by jessecca8600: Nov 9 2010, 06:20 PM

Try e-mail help@tm.net.my. Also See below.

All down to $$$

Facts
> TM's total expenditure for its HSBB project as at April 30 2010 has reached RM2.3 billion

>TM is investing RM8.9 billion into the project while the Government is contributing RM2.4 billion on an incurred claims basis based on project milestones reached by TM.

>There are over 9,000 UniFi customers currently and approximately 12,000 applicants have registered their interest in the service. (Aug/Sept)
so if they cannot reach 20,000 user by this, then they will miss the target for the year

>there is also target of 1mil subscriber by 2011,


what i think

They want to talk because $$$ involved. looking at fact if they don;t get more people to sign up they will start losing money because of the infrastructure, the boleh govt only guarantee up to RM2.4 billion [rakyat money again ] at the moment TM is safe. if they going to spend more and with less people signing up they will be in trouble end up to be white elephant project.

So the more noise we all make and discourage people to sign up the less ability they will have to reach the their target if they don't fix all the major problem that we all listed here. When this happen analyst will typically issue revised stock valuation downwards.

All CEO is measure by the value of the company stock, company doing not well it is time for CEO to go.

so until they fix and commit black and white, we don;t sign up. this is the only way we can put pressure on them.

BTW why is it still so expensive when govt (rakyat money) fork out 2.4 bil for this project ???

Yes, currently TM does block certain websites most are porn. This is a minor problem but it is a major problem if you consider the MSC “Bill of Guarantees” to not censor the internet.

The biggest problem is Net Neutrality which even the US government through FCC is having trouble try to enforce due to lack of laws to ensure data on the internet is not prioritized or throttled. However they do not consider it to be a too big a problem any more because even Comcast has stopped throttling Bittorrent.

The same cannot be said of Malaysia. In fact in Malaysia it has expanded from just throttling Bittorrent and other P2P protocols to multimedia file types like FLV (really slows down streaming), avi, mkv and others.

Then there was the rapidshare crap they did which didn't censor the site but at 5KBps download. It was effectively censoring the web service.

Let's face it. TM doesn't give a shit about Net Neutrality. They are too busy trying to find ways to offer less services at the same price.

You want example/evidence? It's here. http://forum.lowyat.net/topic/1507300

This post has been edited by automan5891: Nov 9 2010, 07:20 PM

So we user want to use our own router devices instead the one given by tmnet.

we have our own use and security to measure.

i just dont trust remote desktop enable without my acknowledge

Hmm.. Me thinks Tentris and rivzanrp are about to be offered a full time high end executive corporate job with benefits from the TM CEO himself to keep the results of the discussion and its contents hush hush lol... be prepared for the silence in this thread after the 'dinner' (read interview) with the CEO and his cohorts lol...

Do tell us later if he did make you an offer you both couldn't refuse ala the Godfather lol..

But seriously, here's my question, but i think it's been asked earlier on in the thread..

Why can't they offer a choice of decoupling the VIP package into just the internet for those who want the net and the full monty for those interested in that package? I know a lot of fellas here would ditch the IPTV if they could for a cheaper package....

This post has been edited by solarmystic: Nov 9 2010, 07:41 PM

Answer is 50% questions here is very simple.

TMNet wanna earn, and they have no competitors.

I have to tell you this. This whole IPTV thing is not all good for us. You see there's talk of throttling bandwidth to competing video streaming websites like youtube to encourage sign up on the ISP's own IPTV services. This is what is starting to happen in USA and Australia. It may have already happened here as TM has throttled video streaming and downloads over streamyx.

This post has been edited by automan5891: Nov 9 2010, 09:00 PM

A lot of us don't even have the chance to sign up, first Unifi by end of year then some time next year then ..

Same with upgrading to 2mbps/4mbps - still stuck on 1mbps for nearly 5 years now and will probably be the same in another 5 years.