This is why AV Asia sue Astro. Confusing customer to change the dish - although it is for customer benefit.

series link recording is a known problem, it's not really work at the moment (in fact, it's not officially available )

If the reason they gave to you is true, seem like that's something happen now... You need to call Astro CS to clarify

Unplug power for 1 minute, on it again. If the problem still happen, call Astro CS for replacement.

that is dish, not satellite.
If you want to take out satellite, you need to have something like this
Or in more extreme way, like China & US did. But with satellite in Geo orbit like Measat, it will be more difficult at 36k km away

This post has been edited by eMKs: Dec 21 2010, 04:52 PM

Just leave decoder in standby mode, it will auto update within 5 minutes. You can also force it.

<--- here

This post has been edited by eMKs: Dec 21 2010, 05:25 PM

Not only with the box, LNB also included.
I had a faulty LNB couple of week ago, technician came to replace it. They still stated RM50 in their service job form, but I don't need to pay them. I guess this time Astro have to pay them RM50.

I also had this problem. I notice that this problem happen when you're not watching LIVE channel or not in standby mode while your decoder is recording. But I don't have this problem during early time with external HDD. Only when HDD is half-full, this problem start to happen.

So, when you're recording while watching don't do anything else (rewind, pause, watching recorded program) or you'll miss anything from the moment you're not watching live program until you catch live program again. I had a few disappointing moment & most recently I miss 15 min from Shinjuku Incident which I'm pause while recording. So, if you want to pause while recording make sure you stop recording first, then pause. But make sure you press record again before your buffer run out (default is 30min), & don't forget to catch live program before record.

@lapaq
I believe you know someone from Astro or you're one of them. Please tell them this is a bug & need to be fix. You can try it yourself first, I believe you have byond with externall HDD too. I also believe you need to re-initialize (format) HDD or buy new HDD in order to fix this problem. But then, it will happen again in the future.

I'm sure my box has latest software version, can't remember the version but if you really want it I will confirm tonight. I have 30+ hours available now but I realize this problem happen when I have 50+ hours left (not sure if it was happen before that as I'm not aware but certainly not happen when I have 100+ hours)
It happen for both SD & HD channels. I remember, I miss first 3 min MAS vs INA 2nd leg (I had scheduled it to record) because I'm watching recorded program during that time & most recently Shinjuku Incident while I'm paused it for 15 min


I know it will record in the buffer as well but what I mean is, during recording if I pause it eg. for 1 min. After 1min, I press play but I will only get freeze picture & sound. Sometime subtitle appear randomly. Normally it will play in faster mode (you can notice it with the timer). Recording didn't stop, but it won't record anything from the moment I pause or rewind until I press fast fwd to catch live program. But if the box not recording, pause rewind & fwd is fine. If I watch it after recording finished, I will get blank picture & sound for that interval.


It will show full green circle. If I pause or rewind but did not fwd it to catch live view after that, it will stuck from that moment until finished although it will show full green circle. But it will back to normal after I catch live view.

It will still have a blank picture & sound in that interval. Doesn't matter how many times I watch it again.
I will confirm on software version tonight.

Oh, I guess this problem happen over time doesn't matter how much space left. Since you've 100 hours free, it might indicate you're not recording much program. Could you try to format your HDD? (under Installation setting menu) But all recording will be gone though. I can't do that now
But it could temporarily solve the problem.

btw, this is my software version

I believe not only you & me. Please, whoever has byond with ext HDD, try to pause/rewind while recording. Find out what will happen to your recorded program after that (at the specific time when you pause/rewind).

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Added on January 6, 2011, 1:01 pm
That is force update. Auto update will happen within 5 minutes when you leave your decoder in standby mode, if there's an update available.

This post has been edited by eMKs: Jan 6 2011, 01:01 PM

why scare? If your byond box burned, they will replace it FOC.

btw, it's lightning bro...

1) you can read it in the manual. Read this post will help too.
http://stinkyfruit.wordpress.com/2010/02/1...volume-control/

2) Is your firmware updated? Worst case is your TV might not support HDCP

3) You can use HDMI only but if your tv not support HDCP, you can only watch SD channel

How you can live with a tv that has no remote control?
You can check your firmware in system version under installation setting. Just leave your decoder in standby mode, it will auto update within 5 minutes.
As for HDCP, new TV should support. But if your TV is old version (normally not support HDCP), you can use HDFury to convert HDMI to component.
Btw, it's not worth to get it since your TV also does not support remote control.
Buy a new TV is a best choice . HD Ready TV is relatively cheap nowadays

I don't think you can record, it's like ABO/PPV channel.
Actually, total cost is RM16.05 = RM15 + RM0.90 (6% tax) + RM0.15 (SMS charges). Don't know sms reply will be charge or not.

This post has been edited by eMKs: Jan 13 2011, 09:25 AM

Another victim.
My problem has gone from bad to worst. Even when i'm not recording, when I pause live show I can't resume it

@lapaq, any update? Are you able to replicate the problem.

The only thing that hesitate me to go for PVR is because of the HDD space. I like the idea of ext HDD as you can have as many HDD as you want (off course only one can be plugged at a time). With the price still going down (I saw RM185 last week), it's a good choice. Conflict program is not a big problem as Astro will repeat the program several times.

With PVR, you will stuck with space less than 100 hours for HD channel (most of my recorded program in HD). If Astro allow PVR to attached with ext HDD or to be able to transfer to external media (pray hard) , then I'm going to PVR.

Unplug all connection at the box except HDMI to your TV

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Added on January 18, 2011, 8:55 am
If you want to watch same channel as of you did now but with HD quality, read this thread.
http://forum.lowyat.net/topic/1489743

But if you want to subscribe new account, you need to pay full price package. There's no 50% off promotion anymore from Astro. You need to apply new subscription. New cable will be lay from new decoder to the dish & LNB will be change with 2 output.

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Added on January 18, 2011, 9:10 am
Don't expect it will be better, SD is still SD. Best view using CRT TV.
But for me, after using byond box using HDMI connection PQ is slightly improved (it's still depend on your TV).



This post has been edited by eMKs: Jan 18 2011, 09:10 AM