Guys, first of all please excuse my question if it's a ridiculous one. Totally clueless about this.

Currently I connect my TV to a pretty old home theater system via the AV jacks (the red + white jacks) and only 2 speakers plus the subwoofer have sound but the centre and the surround speakers remained silent. So this is due to the AV jacks limitation right?

So if I were to change to B.yond, what should the setup be to my home theater system in order for the sound to be coming out from all the speakers?

Once again, excuse me for this newbie question.

Submitted an upgrade for Astro B.yond last Sunday on their website. Nobody contacted me until now, so I tried contacting them via Twitter.

Here's their reply:

So, their so called upgrade to their customer service system seems to be like a downgrade instead.

So anyone got their B.yond upgrade from SD in the previous 1-2 weeks? I wonder if they really would do a follow up (since they said their system not stable to perform upgrades).

So when can we (those who submitted an upgrade online) get our B.yond? It's been weeks!

My B.yond will be installed tomorrow after waiting for about 2-3 weeks from the date of online upgrade application.

Thing is now after reading some of the comments here, installed but not activated yet.

So if it's not activated, then you can't watch anything on Astro yet right?

Well, my B.yond was installed at about 5pm. Installer made a phone call to get mine activated and about 5-10 minutes later, it was activated.

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Added on December 17, 2010, 6:55 pmBy the way, what's the best way to connect to a home theater system? Through a coax cable?

This post has been edited by yongkailoon: Dec 17 2010, 06:55 PM

So where do you guys purchase your coaxial cables? Any affordable ones? So far the cheapest I came across was a coax cable from Monster at about RM170+.

Any cheaper ones? Not really a serious sound lover but just want to connect the decoder to my home theater.

Giant got sell coaxial cable at RM25? Ok will head there later.

The HD channels will only available if you are subscribing to the specific package.

Example:
If you want to have HBO HD and Star Movies HD, you need to be a current subscriber of the movies package or else HBO HD and Star Movies HD won't be available.

Anyone experiencing some sound issues? Randomly, the sound will cut off for like 1 sec and this issue comes out randomly. Video is fine though.

That happens if you turn off the power supply for it (at the power point). If it goes to standby mode only, it should return back to the last watched channel.

Yes, HDMI cable will be provided together with the decoder.

Firmware/software updates are done automatically or do we have to force it?

How to force it? Saw the installer pressing something really fast on the decoder.

Already clearly stated in the FAQ section of Astro B.yond's site:

Q: Can I get the Astro B.yond box without subscribing to the High-Definition channels?
A: It will not be possible as the Astro B.yond Box is bundled with the High-Definition service.

Except when it rains heavily for quite some time. For me, most of the time can view when it's raining except there's 1 day when it was so heavy until totally no signal at all.

I notice stuttering quite often too, I think mostly on the HD channels.

Dolby Digital 5.1. However, I don't know if it's just me but for Star Movies HD, it is always just 2.1 (but my home theater shows it is receiving Dolby Digital signal). HBO gives 5.1 sound though.