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 Astro B.yond V7.0, NEW WORLD OF ENTERTAINMENT

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Juneleemk
post Jan 26 2011, 01:46 PM

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urgghh!!! I just had Astro Beyond installed a moment ago and was not aware that it needs activation and it's not immediate activation.

I called Astro CS and was told waiting time is fm 48 hrs to 2 weeks??!!
My mom was so happy thinking she could watch Astro during CNY and I hate to dissapoint her.

Do I just sit and wait??
Juneleemk
post Jan 27 2011, 08:40 AM

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QUOTE(saw2001 @ Jan 26 2011, 07:37 PM)
Just want to ask where can i speed up the process? its already 15 days after the form submitted.
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well, I applied for mine on Jan 7, it was installed yesterday, guess u'll have to wait at least 3 weeks
and regarding the non-immediate activation, after calling CS, gotten it activated yesterday, phew..... no need wait 48 hrs or 2 weeks

This post has been edited by Juneleemk: Jan 27 2011, 08:41 AM
Juneleemk
post Jan 27 2011, 01:56 PM

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QUOTE(joyfulgal @ Jan 27 2011, 01:34 PM)
just wondering, did you call astro to enquire bout the status or you just send the application on jan 7 then sit down and wait for them to get bck to you?
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well, after my application on Jan 7, was told waiting time will be 3 - 6 wks due to many applications under process.
Gave CS one call last week to enquire on status and was told someone should contact me for verification.
Fine! gave up and just wait for however long that will be mad.gif

But no one fm Astro call me until yesterday when I receive the intaller's call blink.gif
Juneleemk
post Jan 27 2011, 02:27 PM

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hmm..fyi, I call Astro directly to apply, dunno whether that have any effect on processing time or not as compared to applying via agent

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