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 Astro B.yond V7.0, NEW WORLD OF ENTERTAINMENT

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dannychen
post Mar 27 2011, 12:46 PM

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QUOTE(G K Lai @ Mar 27 2011, 11:11 AM)
My B.yond set failed...?

Although yesterday morning was raining here, but I can still watch it.
Later around noon, I tried to watch it again, but it stated "Service currently not available".
I can expect this since still raining outside...

Later when the rain totally stopped, my B.yond set still act like that, still "Service currently not available" and no clock display on the B.yond set.
Until around 4-5pm, it still the same, so I called Astro customer service.
The lady asked me to do this do that and I've done everything still can't help.
So she gave me a report number and ask a technician to come and look at it since she said probably my B.yond set or my dish problem.
Now still no one call me, but it is ok...

Why I post this here is because:

1) Does B.yond set so lame and could cause problem from time to time? Anyone had this problem before?

Answer: no, mine so far so good. installed b.yond in December 2009 - June 2010 and upgraded to PVR in June 2010 and its works well as of today.


2) If they replace a new set for me, does that means I have to wait for the new activation again?  sad.gif
Some people here said need 10 days, but when the time I installed my B.yond, the activation only took few hours.

Answer: Probably not 10 days since yours may be faulty set.

Thank you in advance!  smile.gif
*
SUSaltimi
post Mar 27 2011, 01:00 PM

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QUOTE(azrin_kiko @ Mar 26 2011, 10:57 PM)
And also English is the 'official' language for this thread, everyone newbie or senior asking and discussing in English, not counting grammatical errors...
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Mod tak bising lu pulak yang kecoh
dxjb
post Mar 27 2011, 03:40 PM

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QUOTE(altimi @ Mar 27 2011, 01:00 PM)
Mod tak bising lu pulak yang kecoh
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haha..nice one.. thumbup.gif
smileguy
post Mar 27 2011, 04:17 PM

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QUOTE(G K Lai @ Mar 27 2011, 11:11 AM)
My B.yond set failed...?

Although yesterday morning was raining here, but I can still watch it.
Later around noon, I tried to watch it again, but it stated "Service currently not available".
I can expect this since still raining outside...

Later when the rain totally stopped, my B.yond set still act like that, still "Service currently not available" and no clock display on the B.yond set.
Until around 4-5pm, it still the same, so I called Astro customer service.
The lady asked me to do this do that and I've done everything still can't help.
So she gave me a report number and ask a technician to come and look at it since she said probably my B.yond set or my dish problem.
Now still no one call me, but it is ok...

Why I post this here is because:

1) Does B.yond set so lame and could cause problem from time to time? Anyone had this problem before?

2) If they replace a new set for me, does that means I have to wait for the new activation again?  sad.gif
Some people here said need 10 days, but when the time I installed my B.yond, the activation only took few hours.

Thank you in advance!  smile.gif
*
This could be a simple alignment problem, ur installer may not hv done a neat job, get him to checK.

sky3742
post Mar 27 2011, 05:01 PM

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What a 1MALAYSIA~~ doh.gif
http://www.facebook.com/permalink.php?stor...183090882\
need uses Bahasa Malaysia to comment astro?? shakehead.gif
Qash-M
post Mar 27 2011, 07:31 PM

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Looks like ABO ch.952 & ch.953 is free to ALL customer 'till 31th March. rclxms.gif Watching one right now...
honamd77
post Mar 27 2011, 08:02 PM

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QUOTE(Qash-M @ Mar 27 2011, 07:31 PM)
Looks like ABO ch.952 & ch.953 is free to ALL customer 'till 31th March.  rclxms.gif Watching one right now...
*
deMM..need refund from Astro..lol tongue.gif ch322 also free.i guest same date..until 31th March 2011
Qash-M
post Mar 27 2011, 08:14 PM

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QUOTE(honamd77 @ Mar 27 2011, 08:02 PM)
deMM..need refund from Astro..lol tongue.gif ch322 also free.i guest same date..until 31th March 2011
*
Weird, mine ch.322 wasn't free. hmm.gif
sky3742
post Mar 27 2011, 09:04 PM

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weird again~~
why normally today 9pm in ch953 show the assassin next door, but now show a thai movie called what what naga~~i forgot the title~~
honamd77
post Mar 28 2011, 12:04 AM

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QUOTE(Qash-M @ Mar 27 2011, 08:14 PM)
Weird, mine ch.322 wasn't free. hmm.gif
*
ch322 not my package but can watch last CNY until today biggrin.gif
Qash-M
post Mar 28 2011, 12:13 AM

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QUOTE(honamd77 @ Mar 28 2011, 12:04 AM)
ch322 not my package but can watch last CNY until today biggrin.gif
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No wonder... laugh.gif
G K Lai
post Mar 28 2011, 12:57 AM

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QUOTE(dannychen @ Mar 27 2011, 12:46 PM)
1) Does B.yond set so lame and could cause problem from time to time? Anyone had this problem before?
Answer: no, mine so far so good. installed b.yond in December 2009 - June 2010 and upgraded to PVR in June 2010 and its works well as of today.
2) If they replace a new set for me, does that means I have to wait for the new activation again?  sad.gif
Some people here said need 10 days, but when the time I installed my B.yond, the activation only took few hours.
Answer: Probably not 10 days since yours may be faulty set.
*
QUOTE(smileguy @ Mar 27 2011, 04:17 PM)
This could be a simple alignment problem, ur installer may not hv done a neat job, get him to checK.
*
Thanks dannychen and smileguy for your reply~ smile.gif

I think I found out the problem myself.
The LNB was having problem.

Earlier this evening I knock the LNB lightly while displaying a 0% satellite signal on TV screen,
then the signal strength suddenly jumps to around 67%.

Now I can watch the movies, but the picture shows a lot of block noise like scratched VCD for all SD channels,
and intermediate black out of 1~2 seconds for HD channels.

Then later at night, the movies seems playing smoothly.
A quick check at signal strength still shows only around 67% (was very high signal strength originally)

I think that was water gets into the LNB unit when we had heavy downpour on Saturday morning.
And after 1½ day, the moisture reduced slightly so I can watch the movies?

Astro said they will sent a technician but until now still no one called me.
How if the technician see the movie playing smoothly and don't want to replace a working LNB for me?
Am I have the rights to request for the replacement? blink.gif


dxjb
post Mar 28 2011, 01:04 AM

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QUOTE(Qash-M @ Mar 27 2011, 07:31 PM)
Looks like ABO ch.952 & ch.953 is free to ALL customer 'till 31th March.  rclxms.gif Watching one right now...
*
Are u sure all customer get free? I got a message on the screen saying Sports package subscriber can get free.. I am one so I get..do others who dont have sports still get? hmm.gif

This post has been edited by dxjb: Mar 28 2011, 01:04 AM
Qash-M
post Mar 28 2011, 01:44 AM

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QUOTE(dxjb @ Mar 28 2011, 01:04 AM)
Are u sure all customer get free? I got a message on the screen saying Sports package subscriber can get free.. I am one so I get..do others who dont have sports still get? hmm.gif
*
Eh, really? Try asking people with no sport package. hmm.gif

This post has been edited by Qash-M: Mar 28 2011, 01:46 AM
smileguy
post Mar 28 2011, 06:13 AM

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QUOTE(G K Lai @ Mar 28 2011, 12:57 AM)
Thanks dannychen and smileguy for your reply~  smile.gif

I think I found out the problem myself.
The LNB was having problem.

Earlier this evening I knock the LNB lightly while displaying a 0% satellite signal on TV screen,
then the signal strength suddenly jumps to around 67%.

Now I can watch the movies, but the picture shows a lot of block noise like scratched VCD for all SD channels,
and intermediate black out of 1~2 seconds for HD channels.

Then later at night, the movies seems playing smoothly.
A quick check at signal strength still shows only around 67% (was very high signal strength originally)

I think that was water gets into the LNB unit when we had heavy downpour on Saturday morning.
And after 1½ day, the moisture reduced slightly so I can watch the movies?

Astro said they will sent a technician but until now still no one called me.
How if the technician see the movie playing smoothly and don't want to replace a working LNB for me?
Am I have the rights to request for the replacement?  blink.gif
*
,Good to hear ur problem is almost solved.Deal direct with the installer,Installers wld replace it with charges, mine the old dish the LNB was replaced at RM150.


Added on March 28, 2011, 6:15 am
QUOTE(Qash-M @ Mar 28 2011, 01:44 AM)
Eh, really? Try asking people with no sport package. hmm.gif
*
Yes he is right ONLY for SP subscribers, cos I am on no SP I cannot get it ?! whistling.gif

This post has been edited by smileguy: Mar 28 2011, 06:15 AM
zeese
post Mar 28 2011, 09:14 AM

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QUOTE(G K Lai @ Mar 28 2011, 12:57 AM)
Astro said they will sent a technician but until now still no one called me.
How if the technician see the movie playing smoothly and don't want to replace a working LNB for me?
Am I have the rights to request for the replacement?  blink.gif
*
Astro technician (they are contractor) are more than willing to replace it for you even if you don't ask.
It's an income for them.. My LNB was broken after more than 9 years of use.. but this was for SD astro, not beyond..

This post has been edited by zeese: Mar 28 2011, 09:15 AM
b16a
post Mar 28 2011, 10:53 PM

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ordered astro beyond last friday. They told me to wait 14 days. N0t a problem.
N0w im c0nnect my sd astro via s-video. And the audi0 to h0metheather using rca.
The questi0n is. When astro beyond arrive. How to c0nnect to h0me theater? My ht dnt have any optical input and only 1 hdmi terminal.
neb
post Mar 28 2011, 11:02 PM

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byond box has stereo audio out via rca socket, so you should have no problem connecting to your HT

for video, if you have HDTV, you can connect from byond box to HDTV using HDMI cable, but on one condition, you need to pay RM20/month for HD service to enable HDMI port
b16a
post Mar 28 2011, 11:16 PM

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QUOTE(neb @ Mar 28 2011, 11:02 PM)
byond box has stereo audio out via rca socket, so you should have no problem connecting to your HT

for video, if you have HDTV, you can connect from byond box to HDTV using HDMI cable, but on one condition, you need to pay RM20/month for HD service to enable HDMI port
*
thank you neb. I just bough a plasma today.been using lcd all this year.to my surprise its a huge improvemen watching sd astro with plasma.

Downside is,no s video cable.thats d main reas0n shifting to beyond.-
any difference between sd program from beyond bow and the old box?

And can use c0mp0nent cable to my ht rather than rca cable?
willkso
post Mar 29 2011, 03:05 AM

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QUOTE(b16a @ Mar 29 2011, 12:16 AM)
thank you neb. I just bough a plasma today.been using lcd all this year.to my surprise its a huge improvemen watching sd astro with plasma.

Downside is,no s video cable.thats d main reas0n shifting to beyond.-
any difference between sd program from beyond bow and the old box?

And can use c0mp0nent cable to my ht rather than rca cable?
*
Component is for video only.. not audio. Astro Byond output the digital sound either via the coaxial or the HDMI. I guess your home theather HDMI port mainly as output for the HT itself. So, RCA was your only choice unless you have the coaxial in on your HT

This post has been edited by willkso: Mar 29 2011, 03:05 AM

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