QUOTE(G K Lai @ Mar 27 2011, 11:11 AM)
My B.yond set failed...?
Although yesterday morning was raining here, but I can still watch it.
Later around noon, I tried to watch it again, but it stated "Service currently not available".
I can expect this since still raining outside...
Later when the rain totally stopped, my B.yond set still act like that, still "Service currently not available" and no clock display on the B.yond set.
Until around 4-5pm, it still the same, so I called Astro customer service.
The lady asked me to do this do that and I've done everything still can't help.
So she gave me a report number and ask a technician to come and look at it since she said probably my B.yond set or my dish problem.
Now still no one call me, but it is ok...
Why I post this here is because:
1) Does B.yond set so lame and could cause problem from time to time? Anyone had this problem before?
Answer: no, mine so far so good. installed b.yond in December 2009 - June 2010 and upgraded to PVR in June 2010 and its works well as of today.
2) If they replace a new set for me, does that means I have to wait for the new activation again?
Some people here said need 10 days, but when the time I installed my B.yond, the activation only took few hours.
Answer: Probably not 10 days since yours may be faulty set.
Thank you in advance!
Although yesterday morning was raining here, but I can still watch it.
Later around noon, I tried to watch it again, but it stated "Service currently not available".
I can expect this since still raining outside...
Later when the rain totally stopped, my B.yond set still act like that, still "Service currently not available" and no clock display on the B.yond set.
Until around 4-5pm, it still the same, so I called Astro customer service.
The lady asked me to do this do that and I've done everything still can't help.
So she gave me a report number and ask a technician to come and look at it since she said probably my B.yond set or my dish problem.
Now still no one call me, but it is ok...
Why I post this here is because:
1) Does B.yond set so lame and could cause problem from time to time? Anyone had this problem before?
Answer: no, mine so far so good. installed b.yond in December 2009 - June 2010 and upgraded to PVR in June 2010 and its works well as of today.
2) If they replace a new set for me, does that means I have to wait for the new activation again?
Some people here said need 10 days, but when the time I installed my B.yond, the activation only took few hours.
Answer: Probably not 10 days since yours may be faulty set.
Thank you in advance!
Mar 27 2011, 12:46 PM

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