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 Official Blackberry Torch 9800 Community, A place for Discussion and Sharing

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auhckw
post Dec 14 2010, 10:50 PM

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Sigh... my touch screen is dead again... weird.. after using it a while it just didn't respond.. i wonder is hardware or software problem...
auhckw
post Dec 14 2010, 11:00 PM

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Seems like many are having the same problem as I... and is software problem..
http://forums.crackberry.com/f209/bb-torch...working-535893/
auhckw
post Dec 14 2010, 11:14 PM

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hehe... sure believe you... anyhow will send for warranty... i wonder how long have to take...

Added on December 14, 2010, 11:16 pmI have bought probably like 20 over phones... this is first phone less than 1 month of use.. masuk kilang... haha

This post has been edited by auhckw: Dec 14 2010, 11:16 PM
auhckw
post Dec 14 2010, 11:30 PM

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bring to any celcom branch will do right?
auhckw
post Dec 14 2010, 11:41 PM

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Unit L5-4, Level 5, Wisma Kemajuan, 2 Jalan 19/1B, Seksyen 19, 46300 Petaling Jaya, Selangor, Malaysia
auhckw
post Dec 14 2010, 11:45 PM

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Since i 'upgrade' to this, I have lost the garmin mobile xt function... now have to scratch head how to find there.. any idea where is it? any landmark?

Added on December 14, 2010, 11:47 pmah.. nvm.. found it
http://maps.google.com.my/maps?um=1&ie=UTF...ved=0CBoQnwIwAA

This post has been edited by auhckw: Dec 14 2010, 11:47 PM
auhckw
post Dec 15 2010, 08:43 AM

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Weird. This morning the touch screen has been working ok for nearly 1 hour already.

If I send in, they sure said cannot reproduce. Let me see whether any problem throughout the day today. If happens again, will send tomorrow.

Anyhow, I will call them later today to check.
auhckw
post Dec 15 2010, 10:25 AM

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I called them up. They asked me to try take out the memory card and test. If everything works ok without memory card, then insert back and format using the phone.

If all fails.. walk in and 1 to 1 swap smile.gif

Sounds very good. Now testing time...
auhckw
post Dec 15 2010, 11:33 AM

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Power la... I wonder what they do with the old units.. refurbish and give back to ppl like us when change 1 to 1.. hmmm
auhckw
post Dec 15 2010, 11:50 PM

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QUOTE(curaptz @ Dec 15 2010, 11:27 PM)
hi,
anyone know which celcom branch or blue cube has blackberry torch stock in hand? (Klang/shahalam/puchong/etc)
What should i check before i took back the phone with me?

pls help, i hav not much time looking for any branch or cube that has stock for this device due to working long hours...

pls advise.
*
go to celcom cube website and start calling and check.

if your line is never activated for blackberry service, not all cube branch can activate it immediately. Eg. 1u's cube cannot, where the curve's cube can. So make sure you call first before driving all the way
auhckw
post Dec 16 2010, 04:16 PM

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Go my Touch replaced 1 to 1... phew...
auhckw
post Dec 16 2010, 04:23 PM

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QUOTE(noden @ Dec 16 2010, 04:18 PM)
nice 1..  smile.gif
btw, do u have any sound when touching the BB menu button?
*
Not sure what sound you referring. No sound.

QUOTE(meehoon @ Dec 16 2010, 04:20 PM)
What condition will they replace 1 to 1..?
*
Cause my touch screen become no longer touch. I asked the support guy is it common. He answered it that depends on luck la.
auhckw
post Dec 16 2010, 04:58 PM

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QUOTE(dicksonbell @ Dec 16 2010, 04:52 PM)
Amazing Brightstar is giving out BMW X6!!!

But my forumer 9800 replacement unit it is not here yet since last week... Sigh!
*
Did you send directly to Brightstar? He told me to wait for 30 minutes for him to verify, then came back with the replacement new units.

At first I was expecting 3 to 5 working days, but 30 minutes is a thumbs up smile.gif
auhckw
post Dec 28 2010, 08:14 AM

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Need to send the warranty card one ah??? I didn't send, but yet able to get 1 to 1 replacement unit.

Before I went to brightstar, I asked what things do I need to bring (ie, receipt, box, warranty card, etc)... They said no need, the phone will do.
auhckw
post Jan 6 2011, 05:22 PM

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In BB Desktop, Long time didn't click on the Applications tab. I just noticed there is update BlackBerry 6.0.0 System Software 6.0.0.

I am already on BlackBerry Torch 9800 6.0.0.695, so what update is that???? hmmmm
auhckw
post Jan 6 2011, 05:27 PM

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QUOTE(dicksonbell @ Jan 6 2011, 05:24 PM)
Are you sure v6.0.0.695???  shocking.gif  shocking.gif  shocking.gif
*
Oops typo

I'm on this...9800M_PBr6.0.0_rel1165_PL6.4.0.142_A6.0.0.337_Beeline
and got the update
auhckw
post Jan 6 2011, 05:35 PM

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Finish update
6.0 Bundle 1165 v6.0.0.337, Platform 6.4.0.142

Weird... what it updates.. hmm...
auhckw
post Jan 9 2011, 10:38 AM

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How to clear all call logs? Can't seem to find the option...
auhckw
post Jan 9 2011, 10:45 PM

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QUOTE(dicksonbell @ Jan 9 2011, 11:50 AM)
1. From the Home screen, press the user posted image  key.
2. Click the call log icon.
3. Highlight a call log.
3. Press the user posted image  key > View > View History.
4. Click a call log.
5. Press the user posted image  key.
5. To add notes, click Add Notes. Type call notes.
6. To change notes, click Edit Notes. Change the call notes.
7. To delete notes, click Edit Notes. Press the user posted image  key > Clear Field.
Press the  key > Save
*
Thanks... They should really improve on the function. One click to clear all.
auhckw
post Jan 29 2011, 08:22 AM

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Very noobish quesiton... what is hybrid version? Is it Mod version?
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