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 Samsung LED TV Thread, owners pls share

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drunkonpiss
post Jun 19 2017, 05:39 PM

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Hey guys, just an update regarding with firmware update 1180, the HDR doesn't give you a prompt however, I noticed that when I click the PS4/Console in the HDMI settings, information would say HDR/UHD 3840x2160 so i'm guessing it's playing HDR content minus the notification which I personally prefer. When i'm the PS4 Pro Menu, it would only say UHD 3840x2160.
drunkonpiss
post Jun 20 2017, 08:08 PM

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QUOTE(Ngto @ Jun 20 2017, 02:18 AM)
Other than the above negative , did you notice any positives from the Firmware?
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1 or 2 apps were added which I don't care about lol. I can't even remember what those apps are. If it ask you to update, try not to. Lesson learned for me.
drunkonpiss
post Oct 11 2017, 05:43 PM

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QUOTE(sgpdsmss @ Oct 8 2017, 12:02 AM)
tesco selling Samsung 55k6300 curved TV worth to buy ?
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That's gaddamn cheap! Which Tesco shop is it? Oh wait.. 1080p only. hmmm guess i'll pass.

This post has been edited by drunkonpiss: Oct 11 2017, 05:44 PM
drunkonpiss
post Oct 11 2017, 05:44 PM

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QUOTE(ckling85 @ Oct 6 2017, 09:44 AM)
For me, it is really nice enough to use. Picture quality and sound quality is above average for me.No regret at the moment
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Congrats Man! Care to share where you bought it and how much? smile.gif
drunkonpiss
post Dec 12 2017, 11:30 PM

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QUOTE(add_darkswd @ Dec 12 2017, 09:03 PM)
Hi guys, just want to share my experiences here in this thread on dealing with Samsung Customer Service when claiming for warranty for panel replacement. Here goes:

I'm one of the lucky owner of KS7000 which I have purchased on 1 November of 2016 before it went scarce. Everything great with its SUHD display especially when playing HDR PS4 Pro games on it. After a few months I noticed one tiny dead pixel on it. It's okay no big deal whatsoever. However after one year of having the KS7000 suddenly my screen have a single white line that spread horizontally across the screen from side to side. 

I called Samsung Customer Service, explained to them of my problem and after going through remote management and after I email them the current condition of the screen, the HQ technical team decided that the panel need replacement as the TV is still covered under its 2 years local manufacturer warranty. It's really a smooth experience in dealing with Samsung CS, after a few days my local Samsung Tech team came to my house and replace a new panel for my TV.

However the new panel have a slight defect, in which there is a small white pixel near the center of the screen. I tried contacting Samsung CS again but have low hope for them to replace the panel as I have read somewhere before unless the new panel have a noticeable defect, they will not replace it with a new panel. To my surprise they agreed to replace it with another new panel, the new did not have a single defect and the whole process took less than 7 working days. I'm really impress with Samsung after sale services, especially since my KS7000 is located in what is considered one of the rural area in Malaysia. I'm looking forward to have another Samsung product in the future.

TL;DR: Owner of KS7000, panel got issues after one year, contacted CS, replace it and got defect replacement panel, replace it again with a new picture perfect panel. Whole process took less than a week and I'm a one happy customer.
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Had issues as well with my panel but Samsung was just able to replace the entire thing as it is still under warranty. The whole ordeal took only 7 days or less to be fixed. Pretty fast and efficient in my opinion.
drunkonpiss
post Dec 14 2017, 09:06 PM

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QUOTE(OPT @ Dec 14 2017, 08:39 PM)
Wooh, hopefully nothing serious.

Mine so far nothing like this
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Is the firmware up to date? Try to update and see if there are improvements.
drunkonpiss
post Dec 15 2017, 08:53 PM

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QUOTE(OPT @ Dec 14 2017, 10:21 PM)
Not me leh...

Mine is ok...touchwood
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Oh sorry bro. Responded to the wrong person. It was meant for #Victor smile.gif
drunkonpiss
post Mar 1 2018, 06:31 PM

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QUOTE(#Victor @ Feb 27 2018, 12:12 PM)
Anyone notice Samsung TV YouTube app now let you adjust video quality? rclxms.gif  rclxms.gif Finally can change video quality manually after long wait thumbup.gif  thumbup.gif

» Click to show Spoiler - click again to hide... «

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Nice! Thanks man!

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