Well officially I would like to claim back all my compliments on this TS where now I felt that it wasn't that great and nice seller.
Somehow, I've had bought this frame which cost me around RM300+ for both sets in January. Not lasting for 6 months, my frame was snapped at the bottom by the dock and it were tear apart eventhough it has not dropped before. Clearly this is a design flaw and I've checked with other buyers which having the same problem were able to replaced through SGP (Truestory).
Not knowing who to refer on the warranty, obviously I will have to check with the TS whether it's claimable.
Not only being unfriendly seller and rude. He didn't even committed in helping on the warranty but keeps putting bad remarks on me that it can't be claimed.
Anyway, I will directly liaise with SGP on my frame though I know you're not to willing to do on this.
Be it claimable or not, please be more respectful on your buyer.
I'm not dumping a few ringgit on a cheap fake frame but a few hundreds ringgit.
If this is the way I'm being treated and your so called after-sale service? Thanks but not thanks.
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kirra0820 Re:SGP NEO EX HYRBID, Yesterday, 07:49 PM
Newbie
Group: Junior Member
Posts: 8
Status: Online
Joined: Oct 2008
Please read this again. Don't understand ask ur Abang, Kakak, sister, friend translate for u. Not I don't want claim for u, is CAN'T claim CAN'T claim CAN'T claimCAN'T claimCAN'T claim CAN'T claim CAN'T claim .
Every time i look at ur reply it, make me laugh u know, u made my day. I try to be nice with u, but u just don't understand. Come on, if u buy ur iphone, u broke d glass, u ask apple give a new set for u ar?? please be sensible. u are 1988. 23 years old. not a kids anymore.
READ READ READ READ READ THE HIGHLIGHT PART
What is covered under your Life Time Warranty?
By United SGP Corp
We are proud to offer Life Time Warranty on all our SGP Products against manufacture defects. If you have received any product with defective condition, please contact us immediately to notify us with the issue.
We would gladly replace the product for you. The warranty however does not cover normal wear and tear. Any direct and indirect damages caused by installation failure, accident, misuse, and modification will be excluded from the warranty as well.
In order to make a claim under this warranty, please Contact Us or submit a ticket through Help Desk.
Jun 8 2011, 06:56 PM
my iPhone Black vf Linear Crystal Case 
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