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 Toyota VIOS - Repair bill RM11,700++, Problems with VIOS

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afosz
post Oct 29 2010, 01:15 AM

Justice, My Foot!
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Senior Member
1,413 posts

Joined: Jun 2006
From: Shah Alam
Car registered on 31st December 2007, and you send for service on 17th September 2010. By Toyota warranty, they cover for the first 3 years, or 100,000 km travelled, which ever comes first. Unless your purchase has mentioned specific 2 years warranty, your car still under warranty, supposedly your mileage is less than 100,000 km, at which you fail to mention it in your letter.

Secondly, by right you need to send your car for service every 5,000 km travelled. If your daughter fail to do so, that is where the car will face lots of problems and damages. But then, even if you send for service every 10,000 km, it might not damage the parts that costs you that much, unless the car fail to go to service since it first bought.

Thirdly, check the bill and list of parts replaced. By right, they should have inspect all, check for problems, quote roughly and give you a call to inform. Then that's it, not every day add up charges and everyday notice new problem and finally drop a bomb that cost you thousands.

The case might be because of Toyota, trying to take advantage over a no-knowledge-about-car-care customer, or your daughter as the owner fail to care about the car at all, send to service at all but only knows how to drive it.

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