First,if I post in wrong section,mods please help me move this.I want to post in Mobile computing section but most people there mainly disscuss about laptop specifications only.I hope you guys can help me with buying new laptop here.Thanks

2 weeks ago me & my friend went Low Yatt Plaza in KL to buy USB stick and browse for HP netbook for my boyfriend for his upcoming birthday.We went to this cool modern looking shop with lots netbooks.
Anyway after 10-15 minutes of browsing I got my eyes on this HP netbook,very nice specs and decent battery life.But When I asked the salesman to see inside the netbook,you know to see all the pre installed programs and functions he said no.And then rudely replied " Miss we already display the netbook specs here what more do you want to see inside?"

I explained to him I just want to see preinstalled programs like what kind of trial version anti virus are in this netbook and are they include trial Microsoft Office since it didn't say anything on the display screen except for the specs.The salesman still refused saying he can only unlock it if I confirm & decide to buy it. I was puzzled hearing that quickly left without saying anything.Still I remember he rolled his eyes when we left.I don't understand.Isn't it our right to check a laptop/netbook functions and test everything before we decide to buy them? Glad I left coz that store didn't deserve my money at all

One of my colleague bought this so-called new laptop from last PC Fair,saying Avira anti virus cannot be run.When I checked it says you cannot run 2 antivirus at same time.Finally I found from System restore recorded that the trial version Norton Anti virus inside the laptop already been removed(not fully) 2 days before the PC Fair and they installed Avira antivirus 1 day before PC Fair. Meaning they already "kacau" inside laptop and then put it back in the box claiming it's factory new laptop.God knows what other things they did before selling it as new one.

My colleague isn't computer savvy and I wasn't there when she bought the faulty laptop.Then at Low Yatt I met this stupid store who didn't want me to check all inside the netbook,not until I CONFIRM to buy and give them my credit card? What kind of business is this?

So my question is,when buying laptop/netbook is there any way to ask them to remove the display page (that shows computer specs&price only) to see the full functions inside? Many stores this days already have this kind of display on their laptop but if most of them they refuse what should I do? it's our right as customer to check and test everything on eletronic stuff before buying it correct? Any thoughts? really appreciate your advice on this matter. Thanks

My only advise to you is , if you were to deal with LYN sellers, make sure you COD.

COD better..

Both of u dont read carefully what's she's asking for...she oledi went to LY plaza and wanted 2 buy from a shop there...what's there to discuss about C.O.D or not?

To TS: the reasom that they wont let u test the laptop and see what programme running inside MAYBE just because they are worried that u and your fren was Microsoft's staffs who sometimes make a trip to LY to find out which shops using ilegal/pitated MS windows or office in order to catch them...
They are not stupid, they have their reasons coz many times they have that experience... ..
If u would ask them to install those softwares and remove the trial then i think they just let u see..but when u said u wanna see which types of softwares or programmes inside that netbook/laptop then they started to alert and did not let u continue further...
Dont be upset...not all the shops like that...try again next time, u will see the differences...

This post has been edited by hellomoto: Oct 31 2010, 06:52 PM