Works like Skype? Call US line from your PC anywhere around the world, at US rate. Makes sense. Buy the account and give your children studying overseas to make VoIP calls to Malaysia line at 9sen/min rates.

How about phone to PC? Like I call my friend in another country with a Yes (crap) phone, his PC ring.

I checked on Wimax roaming, it seems Japan and US got roaming agreements.... if YTL can join their roaming, wow you can use your Yes account in US (Clearwire) and Japan (UQ Communications), and can theoretically call users of the two networks from Malaysia to US/Japan at 9sen/min? GG to IDD rates!

Down for 7 hours and counting.

All the staff partying at Lot10 Rootz, nobody jaga the IT?

For those of you who use Cisco equipment or work in network line before, you would know their hardware is a piece of crap. As for Samsung... how come Japan's Wimax provider switch from Samsung base station to NEC base station?

http://mail.yes.my/ this seems to be working. http://world.yes.my/ this also seems to be working... that means I think only their portal back-end died. I saw some people who saw a message with the word OBRM, I googled OBRM... I think OBRM is Oracle Communications BRM (based on this post: http://www.ytlcomms.my/en/news_details.aspx?id=26). So the main page portal is sitting on a Oracle back-end? I pity their IT people, some manager chose Oracle and they pay the price trying to do things on a really rubbish platform (the marketing is top class though, just like Cisco marketing with their rubbish network hardware).

I'm quite disappointed, no point thinking about this service anymore. If you can't do the little things, how can we trust you to deliver the important things?

I will quote my own post in response to chris2k: Whoever is tweeting their account or running their social media campaign should be fired. First of all, tweeting from multiple Blackberries. Shows a complete lack of organization. Not to mention the tweets are coming from multiple iPhones, an iPad (via Echofon), several Tweetdecks, the web, mobile web....... they don't even have a proper command center for their media campaign. I'm just waiting for a tweet that isn't verifiably/authorized by the company, like CIMB's 'Cock' tweet on their company twitter page. From that (and the lack of security I discovered when I poked around their portal pre-launch) I can guess that this DDOS thing is a lie.

This is what I understand from the T&C: your credit gets auto-burned to make up 30 bucks if you don't use the minimum 30 bucks:

example:

reload RM1000
1st month use 30 (> 30)
remaining credit: 970

2nd month use 10
they burn 20 (to make up min 30 usage)
remaining credit: 940

3rd month you use 50 (>30)
remaining credit: 890

4th month you don't use
they burn 30 (to make up min usage)
remaining credit: 860

5th month you don't use
they burn 30 again
remaining: 830

6th month you don't use
they burn 30 again
remaining: 800

7th month you use 60 (>30)
remaining: 740

like this.

How i understand The rebate is calculated:

reload RM120
1st month use 120 (4GB worth)
remaining credit: 0

2nd month they give you rebate RM36 (at 30%, means RM9/GB rebate)
you use 20 bucks
not enough 30 min, so they burn 10
remaining credit: RM6 rebate

3rd month you don't use
they burn 30 again
remaining credit: -24

4th month you don't use
they burn 30 again, and bar your account
remaining credit: -54

5th month you don't use
they burn 30 again
remaining credit: -84, and account still barred

6th month you don't use
they suspend your account

7th month you want to use
pay back RM84, plus any reconnection fees which they didn't mention
remaining credit: 0
so obviously you have to top up money to use

This is like ah long business.

I checked the top corporate Twitterers. Their tweets are using Co Tweet, Hootsuite, sprinklr or at least have a standard replying method. Twitter from iPhone/iPad/BB feels like they didn't do their homework properly, or no proper management. And their yescare twitter page is totally empty (or account just opened yesterday).

Look for yourself, me, an amateur, can find this info. I wonder how much they paid their agency.

http://twitter.com/jetblue
http://twitter.com/attnews
http://twitter.com/VERIZON
http://twitter.com/comcastcares
http://twitter.com/htc
http://twitter.com/starbucks
http://twitter.com/wholefoods
http://twitter.com/cimb_assists
http://twitter.com/delloutlet

Well, at least it's good for me as a case study to see what not to do when launching a brand. Can write this in my thesis for my MBA.