Hi folks. I need some clarifications here.

Yesterday I received a call from a woman claiming to be an Etiqa staff. She asked me if I'm free to talk and started to promoted her Etiqa insurance. I just listened to her halfheartedly while doing my own work until she mentioned that Etiqa will deduct RM74 from account every month (although I never agreed to it). The dialogs were something like these,

-----------------------

Woman: Ok, so now we'll be deducting RM74 from your account every month. Before that we'll need to ask a few questions.

Me: Eh wait, I never said I'm going to buy the insurance. I'm still studying and I'm already covered by another insurance.

Woman: Don't worry, it's only RM74 and your parents will surely agree to it. And let say in the case your parents had an accident, will you be able to pay for it?

Me: Can I think about it later and if I'm interested, I'll just call you or go to any Maybank branch?

Woman: This is special because you are one of the few selected Maybank account holders and entitled for the special price. This offer is only available by phone conversation. The usual price is normally RM1++.

(Now it's becoming weirder)

Woman: And if you think RM74 is too high, you can also go for the RM44. You now have two choices, RM74 or RM44.

(And there's not even a choice to reject both..)

Me: Can I at least see the T&C or any black and white first?

Woman: Well, sir, the whole agreement is based on this phone conversation which will be recorded.

Me: I'm sorry, I can't make the decision now as I mentioned I'm still studying and I already have another insurance.

Woman: Ok then, we'll just have to remove you from the list and give others who needed it.

------------------------------


Well, the question is, Is this some kind of a scam? Can they really make the agreement via phone call without our signature, etc? And let say, they still deduct from my account, can I take some legal action since there's no proof on my side either.


Well sorry for the tl;dr. Hope someone can share their thoughts here as well.


Btw, although I should just put down the phone, I choose not to. I thought, maybe I can just play along and not to be rude at the same time.

just ignore

it is valid...
this is call telemarketting...

i got it from public bank too... something similiar.. no b+w or details in website or smth... claims im the selected few bla bla bla... in the end i juz said im not interested..

They definitely will clapping among them selves if u said yes..

I had same thing with RHB 2 years ago. I agreed and they start deducting from my account and i was promised to received the policy by mail. After few months I did't received anything (no policy not even single letter).

I went to RHB klcc branch and explained to a customer rep. there, he called the RHB insurance and they acknowledge they deducting the premium amount from my account, they I ask when i will received my policy and other documents? They said they will mail it soon.


But till date I did't received anything. My advice is stay away frm this kind of things.

that's just explained the 6 misscalls from an unknown number in my phone today lol

I intended to ignore it as I already covered by another insurance. Why would I need another one. I was just amazed how persistent she was. I've met a lot of of these sales agents (from WWF, UNICEF, etc) but none were as forceful as this.

they earn 35% of your premium...
so u should know why they r so eager..

if u need to ask, u might as well buy it

Life's harder nowadays, so the effort became more scarier...

verbal agreement is accepted as a 'yes'.

there's also a grace period on when you can cancel it. =)

Another thing that concerns me, why should there be a different pricing for the one from the phone call and another by registering via bank branches or website (In this case, RM74 via phone call and RM1++ something for non-phone calls, as she claimed I was selected).

I can't see the reason why they need to have different pricing for the same thing.

this is what we call business tactic

If i got such call, i do a research first and reject the offer politely

rm74? haih..
mine only rm37.20

the same tactics by cimb aviva.

i received the same call last thursday on my back home. The whole conversation sounds more like forcing us to agree and sign the insurance policy. Never heard someone tried to sell insurance policy in a such way. When i rejected her by sayin that i need time to sit and think she said "we dont give anytime time to think and dont regret ar sir coz this would be your only chance to apply". duh.. like i care.. F-off la lady...

if they manage make a successful case from 100 calls pe day,there will be enough for their commissions.

ask them to send the term and condition and policy to ur mail before agree to purchase anything.. Black n white is a MUST...

if they dont give..is a scam..