QUOTE(tritonite @ Mar 5 2011, 09:33 PM)
This is true for all mid-range car franchises locally anyway. The upper-end ones like Mercedes, BMW, Volvo and Audi tend to treat you very well. They do have the brand name to look after.
I'll admit that customer support is an important factor, but for Ford (and any other mid-range brand), I wouldn't rule out the entire brand just because of the dealership/servicing. After all, once you're past their 60k mileage free servicing period, you don't need to endure SDAC, etc's crappy attitude anymore. Just take the car you love to your trusted and dependable mechanic who will tell you the truth.
You're driving the car, you only run into the dealership people until the warranty/service period ends.
I'll admit that customer support is an important factor, but for Ford (and any other mid-range brand), I wouldn't rule out the entire brand just because of the dealership/servicing. After all, once you're past their 60k mileage free servicing period, you don't need to endure SDAC, etc's crappy attitude anymore. Just take the car you love to your trusted and dependable mechanic who will tell you the truth.
You're driving the car, you only run into the dealership people until the warranty/service period ends.
Mar 27 2011, 10:56 AM
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