Feb 29 2016, 05:02 PM
QUOTE(Viviant @ Feb 25 2016, 06:05 AM)
Hi I've been to dr loo 's clinic in Klang and it was really really horrible! There's no queuing system and the receptionist was so rude! There should be a numbering system where first come first serve but there isn't! People just sitting around near the counter and there were like 20++people crowding the entire reception area! We drive all the way down to Klang only to get so disappointed...... I do not recommend to go there...
Yeap..system is bad since the Clinic is actually her husband's (also he doesn't really have much patients and Dr. Loo is only available on Tuesday so I reckon that Dr Soh doesn't need the system)Anyway at the clinic it work this way..
Dr Loo comes in at 3pm, registering starts at 2pm and because she has a lot of patients (since hospital is full and doesnt want more patient, a lot of ppl just go to her clinic so that they can still be delivered under her). Because of that people actually goes in as early as 1245pm. The nurses doesn't let you register but they take note of who was there first right up to 15 people.
So at 2pm, when the nurses starts taking registration, they take the cards accordingly. It is just that those who came later, they try to jump queue and goes to the counter to 'pretend' that they were earlier than so-and so since the nurse doesnt remember all ppl pass 15 sometimes 10 if it is that indian nurse
also those who are there earlier, they actually watch out for other patients..like they will say this person is after me and that person is next. only Those that goes in later try to shove the cards at the nurses..this is bad
and I asked them why dont they give out numbers and they said its because some will just drop by or ask husband to come in at 12+ to take numbers and then goes off and don't come in at 3pm when dr loo is there and they come at their own sweet time like 5pm and expect to be seen first (eventhough their turn has passed). So they gave up on the numbering system.
Once at 2pm when you have given your card/IC for 1st timer, you can leave to have lunch or do whatever and come back at 3pm...I've experience before when I was person number 13 and I waited till 515pm before I was seen (generally normal check is between 10mins unless those that is already in their 3rd trimester or those of high risk), so I will go in at 1250pm and wait till 2pm (I know it's a waste of time but no choice coz hospital refer me to another doctor) and I would be maybe number 4 or so and I will be done before 330pm. I go off for lunch or buy stuff after they collect my card.
And yes, the nurse can be very rude!!! The hospital is better, they will register you as you enter (if they still accept patient under Dr Loo, better go to hospital, otherwise they will ask you to go under 2 other OBGYN (a man and another lady)
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the other time I was there around 12+ also and the exact same thing happened...etc. But there were those really mean patients cutting queue & the whole waiting area was so full that they had to open the glass door n people were flooding the outside. I was very disappointed because I drove all the way down to Klang which is far for me and hard to find parking there also 
the hospital won't accept anymore patients till end of the year so I came down to check out her clinic...btw are you from Bt Rimau that area or? 
... so proud of her 
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