I would advise you to quickly call 1300885000 to inquire what's going on.
My sister also missed one private call last week. She has been complaining on the PENDING status, until today she called back to Call Centre and was told that the previous call was to verify some details in the application form. After the conversation and verification, the Officer told that application status will be known in 2 days' time.

Perhaps the recommendation from the bank's Credit Assessment Department (I wonder got such place)?

Hi ,

I send my OCBC Tita.. Application via Email on 28th October, Thursday. On the 6th November, saturday, I received message, that my OCBC is on the way (via 7 days period).

It really took 5 working days.
Could it be, i will receiving a month later similar like others ?

Thanks

By right the original receipt should show the 2% surcharge also....otherwise the worker can take the money for himself... 

Not that I agreed nor diasgree with the surharge but what is there to complain? By signing on the transaction slip your friend have agreed to the amount. Nobody force him to accept the surcharge. He has the option not to purchase the item.

I bought a 23" LED last month at ALL IT, the saleman wanted to charge me extra 2% and I said no such thing as there was no mentioned of Cash Price Only on the item and in the end he agreed no surcharge. However I have paid 2% surcharge at certain merchants when I was being told upfront the price was Cash Price or there is a sign stating Cash Only prior to me agreeing on the price.

The shop will never do this (same goes to any merchant anywhere in the world) because it will clearly provide proof to the bank and to MC/VISA International that a surcharge was imposed due to the use of the cc and therefore the merchant has violated their T&C with the bank and MC/VISA International. That's why surcharges are always lumped together with the base price.

There's a hefty penalty imposed to the merchant if there's a violated to the T&C. And the banks /VISA/MC International have a no nonsense attitude to this violation.