Dear all,

I saw a promotion of application of Citibank Airasia Credit Card through online, giving RM70e -voucher with terms and condition apply.
( Use for consequent two months with minimum amoutn stated )

I wish to share this to everyone, esp for those wish to apply for this card with getting the e-voucher.

I leave my name and contact at Citibank website, for application online for this card 2 times.
I leave my name and contact at Airasia website - Apply Airasia Card section for 3 times.
One month passed, no one called me yet. So i decided to write in a mail to Citibank and inquire regarding the card application and the name and contact leave at online website ealier.


"
Thank you for your e-mail to Citibank dated 10/8/10 regarding card
application.

We apologize for the inconveniences caused. Please be advise that we
have prompted relevant department to revert back to you as soon as
possible.

Or alternatively you may call our sales officer on 1300-13-5555/03-2383
4088 during office hour 0900am-0600pm/ Monday-Friday for credit card
inquiry.

We hope the above clarifies.

Thank you for using Citibank Online and have a nice day."

One week later, no one call yet. So I called the number that provided above for credit card application.
I spoke to the sales person and ask the card rewards and benefit - MR70 evoucher.
So then i apply it through them, Around One and Half week time i received my new Airasia Card.

Used for One week, a call from lady claimed that she is from Citibank ard 7pm ask me regarding the request of applying citibank card. I'm confused, how come they called after i received my credit card ? I told her that i already got the card.

Used the cards for two months, i didnt received any voucher from CItibank. Then, i contact them through online.
One week later, a lady from citibank-telesales called up and says that :-

Card application through tele-sales are not eligible to get the RM70 e-voucher.
Only apply only eligible to obtain that CTB voucher. So she insist no voucher will be given.

The problem is i already ask the sales person at the point of time before application from them, and now no voucher pulak.. !!

How do we know that we are apply at the 'RIGHT CHANEL or RIGHT DEPARTMENT' to entitle for the promotions advertised in public ?
I have asked, i have clarified... so what can i do ?
:s

Be careful when you apply for the cards - promotions.