I went to tmpoint yesterday... i wanted to cancel my rm88 streamyx and telephone because I don't use them a lot since i have subscribed to rm98 celcom advance package.

but, the guy offered (and persuaded) me the RM38 package (rm12 unlimited 384k internet + rm 26 telephone ) since the speed is higher than my celcom when i have used up my 5GB limit in which the speed will go to 128k only. but, no netbooks coz i can cancel anytime if want to. if you take the netbook, then you are under contract.

he said tm will offer to those who are walk-in with good payment history. so i accepted the offer since i only use internet to check email, read news, listen to online radio, and tackle girls on facebook (just joking ).

I never my bills late for my phone, streamyx, celcom 3g, celcom telephone and electricity because i use autobilling via my credit card. the guy also looked in the computer my payment history and packages that i have been used in the computer in front of me.

You don't ask for the package, TM will offer you.
If you ask, I'm sure they will tell you --- offer finish loh...

one more thing... don't show any aggression at all...
just be polite, smile and tell them that you don't use internet a lot...
if you say "streamyx is slow, no good, always dc", I'm sure they will never offer you the package.

This post has been edited by budakcomel: Nov 16 2010, 03:48 PM