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Accessories [WTS] V4 EUROSTYLE WIZARDZ Customz Plate & 3D Font, CNY PROMO RM50/pcs

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excelint
post Jun 10 2013, 02:14 PM

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i went to your shop to make the car plate on last saturday.
i know the price is relatively more expensive there, but based on good review on LYN, i am willing to pay more to get better workmanship.

when installing the car plate, i saw your malay/indo worker make a dirt on my car bonnet as shown picture. it is the blue marker pen ink! ok, may be he is just careless, just accidentally make it dirty. i am still considerate and tolerant on this one. i tried to remove the dirt blue mark, it is impossible to remove. after this he tried to clean with the thinner!! yes, clean by the thinner in those rectangular iron container (yes, the shape is like a retangular iron box, with outlet at top). this is totally unacceptable, i thought the professional car accessories shop should know better than me, how serious can the thinner damage the car paint!! i stopped him immediately, and told him i will clean up myself.

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i spent 2 hours to clean on the blue marker pen mark on my car bonnet with the liquid given by my car coating dealer. ok, i am still happy to have the new car plate.

however, this morning when i open the bonnet, i saw these marker pen mark hide underneath as shown in picture. i really feel extremely disappointment because this is definitely marked on purpose, not by careless or accident. how can a reputable car accessories do thing like this? do this what we call good workmanship? he never intend to take care of the car at all! simply make measurement and draw with blue colour marker pen, dont even care to avoid mark on the car at all. looking at the mark, this is definitely not by accident or careless, but it is by "dont care" attitude, simply draw the line even it mark on the car also. may be he intend to clean it up with the thinner after the installation, but this is far far from what i understand on good workmanship lo. and how he intend to clean up is another big question mark, with the thinner in rectangular size iron container!

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RM140 for 2 normal black car plate without frame, with simple crystal letter (i prefer JPJ compliant, no headache when see JPJ police), is definitely not a cheap price, but i am willing to pay to get better workmanship based on LYN member recommendation and comment. but seeing the workmanship and damage to my car, this is really an extremely regretful deal / paying a premier price to get more headache.
excelint
post Jun 10 2013, 07:47 PM

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-- deleted --

This post has been edited by excelint: Jun 10 2013, 07:48 PM
excelint
post Jun 10 2013, 07:48 PM

Getting Started
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Junior Member
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Joined: Mar 2010


QUOTE(sohakyee @ Jun 10 2013, 06:51 PM)
Hi Excelint,
We are sorry for the inconvenience incur, all inconvenience incur is definitely without purpose.
When such things happen, we normally use solvent to dissolve the ink.
We always welcome back customer if there is any problem incur, we definitely provide after sales servicing. smile.gif

cheers,
wizardz
*
what is the use after damage only provide after sale service? or you actually hope the customer dont discover it and you can forget about it.

the blue marker pen line is definitely obvious and caused by poor workmanship on purpose. may be poor customer who drive a proton dont worth your time to take care the car.

you perhaps still dont know how most heart-wrenching looking at my new car on your poor workmanship and the damage on the car. it hurt!

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