QUOTE(hans.excel @ Jan 20 2006, 03:37 PM)
just sharing...
interviewers like to ask open ended questions. the answer could be yes or no, but what they are actually looking for is how good you are in elaborating your reasons and defending you opinion.
Take for example:
You have just received a complain from you customers, would you entertain the customer yourself or ask your staff to entertain them?
both options is viable, it is how you reasons that stands out to them.
i would like to deepen that scenario... interviewers like to ask open ended questions. the answer could be yes or no, but what they are actually looking for is how good you are in elaborating your reasons and defending you opinion.
Take for example:
You have just received a complain from you customers, would you entertain the customer yourself or ask your staff to entertain them?
both options is viable, it is how you reasons that stands out to them.
Some people tend to get 'stuck' when they hear these kinds of questions. If the scenario fits, I would go by the 2nd option. If I would to entertain the customer myself, the interviewer might think I am focusing on the wrong areas. (I have staff to do that, why am I doing the nitty gritty details when I am supposed to be guiding my staff to handle that through my leadership role instead).
However in interviews I try not to leave any dead silence after questions, which is by answering as quick as possible. This however means less time thinking = less thoughts to present. (Which might actually be bad depending on the situation)
What do you guys think? I know a lil dead silence is not extremely harmful, but let's say an interviewer poses you a tough question (even to a point that the question's really tricky). You rack your mind to understand the question, you feel the points you want to say out are somewhere buried on your grey matter, but you are just not finding it. Would you keep trying to find your answer thus allowing prolonged dead sillence (you are not even sure if you can find the answer or not), or do you think it would be better if after some thinking, you admit you do not know the answer.
So really the situation is:-
Prolonged silence with possibility(?) of answering the question VS Short silence with admitting 'defeat'.
So, what' it be?
This post has been edited by wlcling: Jan 25 2006, 11:47 AM
Jan 25 2006, 11:47 AM

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