wow...was called up earlier from bloomberg for an interview.
they are askin me to do a short presentation about myself.
any1 care to guide me?

intro name - qualification(mine not very good =( ) - experiences

wat else should I include inside???
should I prepare power point???
1st time going for this kind of interview...

Since its a 5-10 minutes presentation I'm not sure if the slides are necessary.
I'm thinking of talking more bout my hobby and interest instead of education and work background (coz my education not very good).
I'll try to emphasize my advantages that related
hopefully things works

screwed up my interview =='
damn kan cheong...
need to present infront of other candidate
on top of the stage =='

i've prepared my self a so called "script" for a 10 minutes speech
suddenly they require us to follow their format n cut it short below 5 minutes
bcoz of the time n must answer their question(follow format) order i didnt present myself well
but i do give them a very good answer

i'm sorry to ask this question again
i've read it sumwhere in this thread before but seems cant find it...
regarding negotiating salary with the interviewer...

how to make them offer 1st
and then how we can req them to increase the pay

sorry to trouble u guys

* What is your daily job scope while you were working in the Call Centre?

* An angry customer calls back as his issue was not resolved by the previous Customer Service Agent. What will you would to help this customer?

* Have you handled calls from international customers? (American, European or Australian) Share with me your experience.

* What is your ideal manager?

* What does your manager think about your work?

* What do your colleagues think of you?


any1 care enlighten me???got an interview couple of hrs later =='
no time prepare for it also... still working now...

lol...postponed to monday...
need to prepare my so called standard script

postponed again =='

Received a call from one of the interview I had last week.
They rejected me in a rude way after I requested for a review on the salary.

"The hiring manager decided to drop you..tuut...tuuut...tuut..."

I bet you can guess wat is the Tuuut Tuut sound =='

---

Added on September 15, 2009, 10:03 amI got questioned by the hiring manager before
"Did anyone tell you before that your voice are very soft?"

I answered "Yes, someone did told me before. I'll take it as a compliment/advantage because when on the phone the customer will feel more comfortable with my voice."


then after that they ask me question again, but before I answer, would you like me to speak a bit more louder? then they laugh

---

Added on September 15, 2009, 12:32 pmnormally tell me bout urself part they will stop me halfway
maybe I talk too much or too many BS =='

This post has been edited by washabushi: Sep 15 2009, 12:32 PM

All the time =='
no specific area or part they stop me
I'm wondering if my speech too boring or what =='

I'm not quite sure to be honest,

my standard script would be

I'm XXX from malaysia, I'm interested in YYY thats y i studies ABC as my major in XYZ. Currently I'm studying language course at DOREMI because of my interest towards other country culture. Not only because it helps me to serve my customer better blah blah blah. By the way, I'm currently working blah blah blah...then half way they stop
approximate around 2-3 minutes

sometimes they also stop me when I'm explaining bout the course I'm studying currently and ask further bout it
but most of the time they will just skip to another question like
what do you know bout this company or what can you offer us?
izzit because my "about myself" seems useless for them?

---

Added on September 15, 2009, 4:23 pmOK I'll try to cut short =)

This post has been edited by washabushi: Sep 15 2009, 04:23 PM

What I don't understand most is most of the interviewer I had, they always thought that I'm making joke when I'm not =='
should I accompany them laugh or just remain calm and serious?
And also sometime when I'm explaining something suddenly they shoot me with another question.
After I explain the second question, I forgot bout the 1st question then the atmosphere become very quiet.
Anyway to prevent this?

Thanks a lot =D
example?
I think i mentioned it before in some of the post.

muahaha...
just went for my interview today
they will offer me a position =)

gotta wait for da salary package and other stuff

today interview didnt ask much...
and pretty short, no tell me bout yourself

interviewer: so u work in ABC?
me: yes, it's an outsource company for XYZ. I'm working as blah blah blah

interviewer: hmm...so tell me...how would you consider a bad service? the one you experience yourself.
me: The one I experienced myself?(a bit panic coz didnt prepare myself) Personally I like window shopping. But normally the promoter will come stand close to you, promote blah blah blah. even when I requested not to follow as I wan to be alone they still follow.(at this point i remember the question, answered wrongly==' then quickly cover). is this consider bad service?

interviewer: hmmm ok. Now tell me bout good service you encounter.
me: Personally I experienced one good customer service before. When I have dispute on the charges with 1 telco company. The customer service officer told me that it might need sometime as he need to escalate it to another department. Even he already escalated to another department, time to time he will keep me updated regarding the latest progress. I think this is a very good service to keep the customer informed.

interviewer: now tell me the best service you had
me: (i blur edi, didnt expect this question) best service? Personally I think the service provided by McDonald are very good. As an example, if lets say you went to McDonald with a kid. The staff over there will offer them a free board game or maybe a balloon. I think this isn't a part of their job
but they initiated(correct ar?) and go extra mile to make the customer feel more comfortable when they dine.

After that he didn't question me anymore and seems satisfied with my answer.

What do you guys think bout my answer? Honestly I think I answered very badly.

Yes, the interviewer was good.
After the question he straight away tell me bout the company structure and organization chart. Explain very detailed.
I'm having a tough time finding question to ask since the interviewer cover most of the thing that I plan to ask.
Only manage to ask

May I know the company's policy and procedure on employee training?
and
would you mind explaining a typical work day in this role?

actually both of this question the interview already touch a bit earlier but I know if I don't ask question they might think that I'm not interested on this job.

try calling again...
state ur name and contact number
when u receive the miss call

normally some1 will return a call back to u