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 Standard Questions during Interview

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babybell
post Jan 6 2016, 02:52 PM

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QUOTE(renyyz @ Jan 5 2016, 01:59 PM)
guys, i got question. i go interview before and  hr ask me about
"if u are in team to do work, and then you found out one of the member can't/didn't do their work , as a leader/members of team, what should you do?".

actually i have predict this question and already discuss with my friend a night before. my friend say what should i do is i need to find a right/suitable job for the member who can't do their work.

but when i answer the question, that hr say i can't  do like that in real job world. because every worker have already assign for their specific work so u cannot change their work at your will.

so, what actually the right answer for this question?
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When I was being interviewed for a managerial position previously, I got asked this question too. He then stressed on kicking people off if they under-performed.
As for myself asking this question during an interview session, I am actually looking for how would that leader come up with the solutions in handling it. I wouldn't say there is a right or wrong answer. Just wanting to focus on the problem solving skills (teamwork and etc).

This post has been edited by babybell: Jan 6 2016, 02:52 PM
babybell
post Feb 2 2016, 04:30 PM

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QUOTE(RiriRuruRara @ Feb 2 2016, 12:59 AM)
Guys what do you ask the interviewer when he or she ask any questions???
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You can ask about the job scope if you might wan to know in details. Also can ask about the career advancement.
babybell
post Feb 11 2016, 11:27 PM

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QUOTE(RiriRuruRara @ Feb 11 2016, 09:45 PM)
Hi can help me with these questions too?
Next week will be going my 7th interview, i hope i don't break any records for most failed interviews...

-Customer Service is a stressful job, can you handle the stress???
-Can you handle people scolding you on a daily basis?
-How would you handle an unsatisfied customer???
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-Customer Service is a stressful job, can you handle the stress???
Every job comes with stress. I would prefer to deal with the stress by reacting on it than to stress about it. This way I can handle the situations better. Working under pressure is somewhat motivating to me too as it makes the job more challenging.

-Can you handle people scolding you on a daily basis?
I believe that nobody likes to be scolded, more so on a daily basis. If I am being scolded (for valid reasons) that could mean that I am not doing my job properly and I will find ways to improve.

-How would you handle an unsatisfied customer???
I would first need to calm the customer down and if necessary, to isolate the customer. I will then try to find out the problem that the customer encountered and then find ways to solve it. If time is needed, I will keep he customer updated on the progress and inform them on the solution once done. I will make sure that I own the complain and follow through with it.

The above is just my 2 cents. Hope it helps. smile.gif
babybell
post Feb 12 2016, 01:35 PM

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QUOTE(RiriRuruRara @ Feb 12 2016, 02:46 AM)
Thank you.
But have anything that is shorter and with easier words?
Bcs when I nervous I always is stutter my words...
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As long as u understand the meaning then use ur own words will be easier for u. But definitely have to stay calm, else u'll fail the interview or come across as not confident. smile.gif
babybell
post Feb 13 2016, 01:36 PM

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QUOTE(RiriRuruRara @ Feb 12 2016, 05:23 PM)
Yes I try. Thank you for your time, appreciate it very much.
Is bcs I keep failings interview, really spoiling my confidence.
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I guess feeling nervous during interviews is a norm. I always tell myself to treat them as 'a new fren'. Dat way, I'll not be so tensed. All the best to you ya!

QUOTE(Fantagiro32 @ Feb 12 2016, 07:53 PM)
Hi,

What about my situation? I worked for 1 year and 5 months for this company.Then I got promoted to a managerial role.But the salary offered to me is lower than my previous job.They revise my salary based on my basic salary not on my experience.Because of i'm not satisfied with that condition, I left the company. By that time I got pregnant and I know it quite difficult to get a job while pregnant. So, I decided not to work until I deliver the baby. After 9 months jobless and my baby almost 4 months old now,and now I got job interview. So my questions here, what can I tell the employer about the time gap i'm being jobless.May I tell them i'm jobless (9 months)  because of I want to focus on my pregnancy?or can you suggest any other answer? Do company accepted to hire a married woman with a baby?
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I worked for a company for 4 years, underpaid too. With the yearly increment, I was still underpaid in the market for that managerial role but I took it as a learning journey for me to climb up the career ladder. blush.gif
Is that ur first baby? If so, I guess it's fine to tell them that you were focused on the pregnancy during that time. However, some might take it as that you were unable to handle both working and pregnancy at the same time and you might lose scores here.
babybell
post Feb 15 2016, 10:11 AM

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QUOTE(JustcallmeLarry @ Feb 15 2016, 01:54 AM)
Hi do you happen to know how hr company store their applications emails??? Do they have a special system where they can easily find all the people who applied for jobs??

I am asking because last month I rejected a interview bcs I thought I got something better. If I am going to apply again could they easily check their system and know I rejected them last month for interview???
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I tink they will just used a proper filing system to store all applications for easy retrieval. Any decline of the offer would have been stated on the form for their references, some just jotted down with a pencil. Try contacting them again if you really wan the job. If it's still vacant, I'm sure they will still hire u. smile.gif
babybell
post Feb 15 2016, 12:56 PM

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QUOTE(JustcallmeLarry @ Feb 15 2016, 10:59 AM)
So they do store everything??? Even store the people that didn't go for interview resume?
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From what I know, yes they do.
babybell
post Feb 19 2016, 10:23 AM

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QUOTE(fuzzy @ Feb 19 2016, 08:47 AM)
Haha, you are allowed to show your own payslip. Whether you want to or not is another set of questions.
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Do u mean that it is possible not to share our payslips during interview session? If once employed, do we have to furnish it too if the company insisted?
babybell
post Feb 19 2016, 10:33 AM

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QUOTE(fuzzy @ Feb 19 2016, 10:32 AM)
Yes, you have the right to say that you are not comfortable in sharing your payslip. However, usually HR uses the payslip to determine if the current pay you say you are earning is true and also use it as a gauge of how much salary to offer you.

There are people who argue you should be paid based on the job you are hired for so whatever you were paid before doesn't matter therefore no need to give your payslip.

The company cannot force your to reveal your previous payslip, they only can request it. However, you might also be viewed as a 'bad' candidate for refusing to show your payslip and might lose the job offer.

So whether you want to show or not is up to you provided you are clear on the potential consequences of your actions.
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That's really helpful! Thank u so much!
babybell
post Feb 27 2016, 03:57 PM

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QUOTE(RiriRuruRara @ Feb 22 2016, 08:35 PM)
Ok guys thank you so much for answering all my questions. I have just 1 last question then hopefully you will never hear from annoying me again. Can't believe i forgot about this question till now. If you see this after 9 am on the 23rd don't bother to answer cause it is too late..

How would you answer "Why should we hire you", for customer service job???
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Guess I saw this too late d.... How did the interview go?
babybell
post Mar 9 2016, 04:28 PM

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QUOTE(Lynixx @ Mar 6 2016, 10:30 AM)
guys i need help here,

my super-visor wanna promote me to higher level of my current job,the thing is he wanted me to do something like presentation thingny.

anyone have any idea about it?
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What are u working as? Does your new role entails presentations to customers and hence they wanna evaluate on your presentation skills?

 

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