QUOTE(tehoice @ Oct 3 2010, 01:46 AM)
+1
additional note, good after sales services? really? don talk about after sales service first.
One of the reason why I buy city over vios is that, when i first went into the showroom and was alone looking at the vios for 10 mins and heck? 2 salesman was chit chatting and just treating me like hollow man, then i just asked how long would the E spec vios delivery time? the salesman whispered to another then answer me very long, need 2 months and said take TRD LAR, less than 1 month, then 2 fellas continue chit chatting. GOOD SALES SERVICE???? wow... impressive!
Honda sales service is far better if u ask me in my opinion, one salesgirl just quickly go to the counter to get the brochure and approach me once i open the door of the show car. without asking, she tells me everything, the difference between S and E spec and so on.
My house owns 2 toyota, camry and rush, I took both to service before. I dont see their service is excellent also, dont mention excellent, good is also off the par. I remember the rush has some problem with the brake pad and needed to be replaced, i complaint during the 2nd service and that service advisor told me need to wait for about a week for the part to arrive, waited after a week.... 2nd week... and 3rd week... no calls, I called them and they say : yaya it is here for very long already, bring your car over. no follow up from them? good service? yeah! GREAT after sales service.
Even my dad said the Honda service centre provides better services when he took my car for the 1k service. He himself drives camry for 7 years.
Toyota charge me 20 bucks for car wash and forgotten to vacuum? only do it when i ask?
Honda give me car wash for FREE and do some touch-up paint on stone chips and do some polish on the light scratches part WITHOUT ME ASKING.
some might said i'm still new to Honda or the period is still too short to judge or even might be biased. but this is just my personal opinion, I dont need others to agree or tell me who is better because I experience both and i myself can judge on which is better for me.
the toyota SC service is dissapointing, but not all SC in m'sia or not every SA is bad. IMHO, T invested a lot on the outlook of the service centre, facilities, but the staff employed were not as competent as they should be. The toyota car wash even it's free i also ignore it, as we can't see how our car is washed, they might just use rough cloth to mop your car.additional note, good after sales services? really? don talk about after sales service first.
One of the reason why I buy city over vios is that, when i first went into the showroom and was alone looking at the vios for 10 mins and heck? 2 salesman was chit chatting and just treating me like hollow man, then i just asked how long would the E spec vios delivery time? the salesman whispered to another then answer me very long, need 2 months and said take TRD LAR, less than 1 month, then 2 fellas continue chit chatting. GOOD SALES SERVICE???? wow... impressive!
Honda sales service is far better if u ask me in my opinion, one salesgirl just quickly go to the counter to get the brochure and approach me once i open the door of the show car. without asking, she tells me everything, the difference between S and E spec and so on.
My house owns 2 toyota, camry and rush, I took both to service before. I dont see their service is excellent also, dont mention excellent, good is also off the par. I remember the rush has some problem with the brake pad and needed to be replaced, i complaint during the 2nd service and that service advisor told me need to wait for about a week for the part to arrive, waited after a week.... 2nd week... and 3rd week... no calls, I called them and they say : yaya it is here for very long already, bring your car over. no follow up from them? good service? yeah! GREAT after sales service.
Even my dad said the Honda service centre provides better services when he took my car for the 1k service. He himself drives camry for 7 years.
Toyota charge me 20 bucks for car wash and forgotten to vacuum? only do it when i ask?
Honda give me car wash for FREE and do some touch-up paint on stone chips and do some polish on the light scratches part WITHOUT ME ASKING.
some might said i'm still new to Honda or the period is still too short to judge or even might be biased. but this is just my personal opinion, I dont need others to agree or tell me who is better because I experience both and i myself can judge on which is better for me.