Beware of M.MOBILE at Plaza Low Yat, Cheater!!! Need Help and Advise, Help!!! 
Sep 29 2010, 09:28 PM
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QUOTE(mhwong1982 @ Sep 29 2010, 08:59 PM)
I would like to post this to warn all LYN member, Don't buy handphone from there!!!
I have bought this iphone from a kiosk called M.MOBILE at Low Yat (1-K002, 97TH MOBILE SDN BHD) on Monday around 7pm.
After I paid using my credit card then only the seller called Daniel showed me the iphone that I bought. For me, it looks brand new just the way he told me that the iphone is new.
After observing the iphone for a while, I handed back to him and he assisted me to put in my sim card in it. He also helped to change my case holder into maroon as part of accessory and protection. After done that, he handed back the iphone to me again to see and try out the application inside. There was nothing much I can check since the battery was low, as low as 5% left to be used.
He said that I should charge the battery for 8 hours and while charging I can still play around with the applications. At that moment also, he actually wanted to download some more applications for me but because it was already late so I told him that I would come again tomorrow for the services. By that time I consider the iphone was okay because I can message and I used the camera.
Around 9pm on my way back, because the battery was flat, the iphone turned off automatically. Once I arrived home, I started to charge the iphone according to the user manual. About 10min after charging, I tried to switch on the iphone, but it didn’t switch on as I expected. I remembered that the seller said I should be able to switch on during the charging process.
I had a look at the charger’s hole and making sure the iphone’s extension fits well to it. Even by doing that, the iphone still not switch on. The next day, I went back during lunch hour to the place and asked the same guy to check for me, my iphone condition and said I’ll be come again after working hour. However around 3.30pm later he text me and accused me removing one of the two screw in between the charger’s hole.
At first I can’t get what he meant of the screw because I don’t even notice there were screws on the bottom of it. I called him and said I don’t know anything about removing the screw because I don’t even have screw driver to do that. Then in the evening, I went there with a colleague friend to meet him and understand the root of the problem.
Over there, then only I get what he meant by the missing screw, all I can say was I didn’t do anything, they should know more because they are the retailer. He said the iphone was fine on the day he sold to me, only after he sells it to me the screw gone. I said that is unfair to accuse me like that and I demand a new iphone since I used the iphone less than 24hours and I didn’t do anything that caused the defect.
Even if he can’t redeem me new iphone I insist for refund. He replied me that he can’t do any of that, he offered for the repair and it is not free of charge. I have to pay additional for it. He also mentioned that the other way is to trade in with half of price I bought. I asked for warranty and he said there is no more warranty since I ‘lost’ the screw myself. I don’t know how much it will cost but it could reach hundred by looking at my iphone condition.
I was so angry that I took back my phone without letting them to repair and bring it to other shops and get second opinion on the iphone. Then I went to the repair shop, and the repairmen said that my iphone is not new instead it is used iphone. I realized, I got conned and what disappoints me most is that I paid for new iphone price and I used it less than 24hours.
Need some advise here, please help!!!
I have bought this iphone from a kiosk called M.MOBILE at Low Yat (1-K002, 97TH MOBILE SDN BHD) on Monday around 7pm.
After I paid using my credit card then only the seller called Daniel showed me the iphone that I bought. For me, it looks brand new just the way he told me that the iphone is new.
After observing the iphone for a while, I handed back to him and he assisted me to put in my sim card in it. He also helped to change my case holder into maroon as part of accessory and protection. After done that, he handed back the iphone to me again to see and try out the application inside. There was nothing much I can check since the battery was low, as low as 5% left to be used.
He said that I should charge the battery for 8 hours and while charging I can still play around with the applications. At that moment also, he actually wanted to download some more applications for me but because it was already late so I told him that I would come again tomorrow for the services. By that time I consider the iphone was okay because I can message and I used the camera.
Around 9pm on my way back, because the battery was flat, the iphone turned off automatically. Once I arrived home, I started to charge the iphone according to the user manual. About 10min after charging, I tried to switch on the iphone, but it didn’t switch on as I expected. I remembered that the seller said I should be able to switch on during the charging process.
I had a look at the charger’s hole and making sure the iphone’s extension fits well to it. Even by doing that, the iphone still not switch on. The next day, I went back during lunch hour to the place and asked the same guy to check for me, my iphone condition and said I’ll be come again after working hour. However around 3.30pm later he text me and accused me removing one of the two screw in between the charger’s hole.
At first I can’t get what he meant of the screw because I don’t even notice there were screws on the bottom of it. I called him and said I don’t know anything about removing the screw because I don’t even have screw driver to do that. Then in the evening, I went there with a colleague friend to meet him and understand the root of the problem.
Over there, then only I get what he meant by the missing screw, all I can say was I didn’t do anything, they should know more because they are the retailer. He said the iphone was fine on the day he sold to me, only after he sells it to me the screw gone. I said that is unfair to accuse me like that and I demand a new iphone since I used the iphone less than 24hours and I didn’t do anything that caused the defect.
Even if he can’t redeem me new iphone I insist for refund. He replied me that he can’t do any of that, he offered for the repair and it is not free of charge. I have to pay additional for it. He also mentioned that the other way is to trade in with half of price I bought. I asked for warranty and he said there is no more warranty since I ‘lost’ the screw myself. I don’t know how much it will cost but it could reach hundred by looking at my iphone condition.
I was so angry that I took back my phone without letting them to repair and bring it to other shops and get second opinion on the iphone. Then I went to the repair shop, and the repairmen said that my iphone is not new instead it is used iphone. I realized, I got conned and what disappoints me most is that I paid for new iphone price and I used it less than 24hours.
Need some advise here, please help!!!
To TS, just want to mention that iPhones are by design like that. When the battery runs flat and you charge it, you will not be able to switch on immediately. It will wait until it has enough charge before you can turn it on.
I have two iPhones and both are the same. I need to charge it at least 15-20 minutes before I can switch it on. They're just designed that way. Hope u resolve ur problem soon. Good luck
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