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 DIGI BIS, EDGE not functioning.

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TSlimyc77
post Sep 27 2010, 01:20 PM, updated 14y ago

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anyone here experiencing this prob??? I started to have EDGE connection not functioning to BIS service these 3 days... if I change to 3G.. then only my BIS can use....any digi user here?

This post has been edited by limyc77: Sep 29 2010, 12:40 AM
TSlimyc77
post Sep 27 2010, 11:44 PM

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9000 bold... I dunno wht happened.. I called DIGI... they sux=.= all CS are dumb
TSlimyc77
post Sep 29 2010, 12:37 AM

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I still cant solve it!!!!!!!!!!!!! WTH!!!!!!!!!!!!!! torturing me!!!!! the digi CS all really dumb to the max!!!! they dun even kno wht is BISSSS!!! I called 10 times... I even ask the CS to change another CS know about blackberry... dumb ass== I wanna complain them!!!!!

This post has been edited by limyc77: Sep 29 2010, 12:39 AM
TSlimyc77
post Sep 29 2010, 01:50 AM

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QUOTE(acap89 @ Sep 29 2010, 01:26 AM)
how came the CS didnt know bis.... they should know....
*
u call before to digi CS?
TSlimyc77
post Sep 29 2010, 08:10 AM

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QUOTE(anneyzm2708 @ Sep 29 2010, 04:22 AM)
Digi CS din reli know abt BIS.. that day got this indian lady calling me after i complained using D'chat.. this is how she answered me..

CS: Ok mam u r  reporting abt ur credit got deducted even after u subscribe to Prepaid Digi unlimited BIS right?
Me: Yes
CS: Ok, for your info, the RM 2.00 package is only for BBM and Push Email. if you use other services then you will be charged.
Me: Eh? What about facebook, twitter, YM [now already pening by this lady]
CS: If you use those you will be charged up to RM 5 a day
Me: Eh, no lah. I read in the website it says FB, twitter, YM is all included??
CS: No. RM 2.00 only for BBM and Push Email
Me: What th???

Now that I know what is the culprit already [which is Foursquare for BB], I recalled this conversation and realised that the lady knew nothing about BB. Nothing!!

Tell me I'm right and the CS lady wrong, please!
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broo.. urs small case... I called 10 times just to ask why my edge not functioning... and they keep saying to send me service book,,, At last I dulan already.. I say...NONO.. no need service book...9 of previous CS said will send me... NONE OF U SENT.. and I didnt receive anything.. she said... erm.... then I ask.. isit this is the only solution u all got??? she said.. YES. THEN I HUNG UP... stupid...

 

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