Digi CS din reli know abt BIS.. that day got this indian lady calling me after i complained using D'chat.. this is how she answered me..
CS: Ok mam u r reporting abt ur credit got deducted even after u subscribe to Prepaid Digi unlimited BIS right?
Me: Yes
CS: Ok, for your info, the RM 2.00 package is only for BBM and Push Email. if you use other services then you will be charged.
Me: Eh? What about facebook, twitter, YM [now already pening by this lady]
CS: If you use those you will be charged up to RM 5 a day
Me: Eh, no lah. I read in the website it says FB, twitter, YM is all included??
CS: No. RM 2.00 only for BBM and Push Email
Me: What th???
Now that I know what is the culprit already [which is Foursquare for BB], I recalled this conversation and realised that the lady knew nothing about BB. Nothing!!
Tell me I'm right and the CS lady wrong, please!
broo.. urs small case... I called 10 times just to ask why my edge not functioning... and they keep saying to send me service book,,, At last I dulan already.. I say...NONO.. no need service book...9 of previous CS said will send me... NONE OF U SENT.. and I didnt receive anything.. she said... erm.... then I ask.. isit this is the only solution u all got??? she said.. YES. THEN I HUNG UP... stupid...