QUOTE(karyanc @ Sep 30 2010, 12:39 AM)
Exact thing happen to me as well!! I had to raise my voice and tell them to get me someone who know yr service well.
Turns out, FB/ MSN/ 4sq is in the RM2/ day BIS package already! But I still got charged. They sent my matter to the technician team, everything is slightly okay. Before this I got charged up to RM7 a day. Not it's about RM4 -.- but still, doesn't make any difference to me.
I dont know why kept getting charges! I didn't even touch my browser, at all -.-
dude, i have the same problem as you. getting charged RM3/day for using internet DIGI WAP WTF. (im on digi easy prepaid plan, thats why rm3 only , not RM5)
i suspect FOURSQUARE APP IS THE PROBLEM, even though it include in the RM2/BIS UNLIMITED. Its STILL in BETA , oh well. hmmm
Added on December 28, 2010, 9:11 pm
QUOTE(anneyzm2708 @ Sep 29 2010, 04:22 AM)
Digi CS din reli know abt BIS.. that day got this indian lady calling me after i complained using D'chat.. this is how she answered me..
CS: Ok mam u r reporting abt ur credit got deducted even after u subscribe to Prepaid Digi unlimited BIS right?
CS: Ok, for your info, the RM 2.00 package is only for BBM and Push Email. if you use other services then you will be charged.
Me: Eh? What about facebook, twitter, YM [now already pening by this lady]
CS: If you use those you will be charged up to RM 5 a day
Me: Eh, no lah. I read in the website it says FB, twitter, YM is all included??
CS: No. RM 2.00 only for BBM and Push Email
Me: What th???
Now that I know what is the culprit already [which is Foursquare for BB], I recalled this conversation and realised that the lady knew nothing about BB. Nothing!!
Tell me I'm right and the CS lady wrong, please!
you saying ur 4sq app is the one eat up ur DIGI WAP, END UP PAYING EXTRA? please confirm . This post has been edited by Viruser: Dec 28 2010, 09:11 PM